SWOPS Configuration Manager

SmartRecruiters, Inc.; California (MO); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Job summary

Crown Innovations is seeking an experienced SWOPS Configuration Manager to bridge Software Development and Production Operations. This role leads operational support, maintains configuration integrity, manages deployment pipelines, and ensures reliability, security, and availability across environments.

The ideal candidate combines strong technical expertise with leadership, driving operational excellence while overseeing SCM, CI/CD automation, cloud infrastructure, and release governance to

Qualifications

• Bachelor's degree or equivalent experience in CS/IT/Engineering.
• Experience managing CI/CD pipelines with Jenkins.
• Expertise with Git-based source control and governance (GitHub Enterprise, Bitbucket).
• Experience with Atlassian suite for project tracking and docs.
• Experience in AWS cloud environments and automation scripting.
• Strong Linux/macOS administration and shell scripting skills.
• 6+ years in DevOps/Software Operations with 2+ years in leadership.

Responsibilities

• Lead SWOPS operations and coordinate daily activities.
• Mentor and guide team members with technical leadership.
• Collaborate with development, QA, cybersecurity, and infra teams.
• Maintain and improve SCM, releases, and deployment governance.
• Design and optimize CI/CD pipelines and IaC practices.
• Manage incident response and RCA processes.
• Develop monitoring and reporting for operational visibility.

Skills

Leadership

Analytical thinking

Communication

Multi-priority management

Education

Bachelor's degree in Computer Science or related field

Tools

Jenkins

Git

GitHub Enterprise

Bitbucket

Jira

Confluence

AWS

Bash

Linux

macOS

Job description

• Compensation: USD 150 - USD 180 - yearly

Company Description

Crown Innovations, Inc. is a dynamic and growing organization providing professional services and operational support solutions to government and commercial customers nationwide. We are committed to delivering exceptional service through innovation, collaboration, and operational excellence.

Position Overview

Crown Innovations is seeking an experiencedSWOPS Configuration Managerto serve as the critical bridge between Software Development and Production Operations. This role is responsible for leading operational support functions, maintaining software configuration integrity, managing deployment pipelines, and ensuring the reliability, security, and availability of development, test, staging, and production environments.

The ideal candidate combines strong technical expertise with leadership capabilities, driving operational excellence while overseeing configuration management processes, CI/CD automation, cloud infrastructure, and software release governance. This individual will play a key role in maximizing system uptime, optimizing infrastructure performance, and ensuring the integrity and traceability of software builds and deployments across all environments.

Job Description

Key Responsibilities

Team Leadership & Operations

Lead and coordinate daily SWOPS operations, workload management, and shifting priorities based on production needs.

Provide technical leadership and mentorship to team members.

Collaborate with software development, QA, cybersecurity, and infrastructure teams to support software delivery and operational objectives.

Establish and maintain operational processes, standards, and best practices.

Oversee the provisioning, maintenance, monitoring, and lifecycle management of development, testing, staging, and production environments.

Manage and optimize cloud-based and on-premises infrastructure to ensure scalability, reliability, and security.

Monitor system performance and availability to maximize uptime and operational efficiency.

Implement proactive measures to improve system resilience and performance.

Configuration & Release Management

Establish and maintain software configuration management (SCM) processes and controls.

Ensure the integrity, traceability, and governance of software baselines, releases, and deployments.

Manage source code repositories, branching strategies, and version control standards.

Coordinate software releases and deployment activities across multiple environments.

CI/CD & Automation

Design, implement, maintain, and optimize automated CI/CD pipelines.

Continuously improve deployment automation, build processes, and operational tooling.

Promote Infrastructure-as-Code (IaC) and automation best practices where applicable.

Support build management and deployment activities across the software development lifecycle.

Incident Management & Operational Support

Serve as the primary escalation point for production issues and service disruptions.

Lead incident response efforts and coordinate resolution activities.

Conduct Root Cause Analyses (RCA) and implement corrective and preventive actions.

Develop monitoring, alerting, and reporting strategies to improve operational visibility.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent professional experience.

Extensive hands-on experience managing and supporting CI/CD pipelines usingJenkins.

Strong expertise withGit, source control management, branching strategies, and repository governance withinGitHub Enterprise andBitbucket.

Experience utilizing theAtlassian Suite, includingJiraandConfluence, for project tracking, operational workflows, and documentation management.

Strong experience managing and supporting infrastructure withinAWScloud environments.

Advanced proficiency inBash scriptingfor automation, deployment, and system administration.

Strong administration and troubleshooting experience withLinuxandmacOSoperating systems.

Experience supporting mission-critical production environments and operational teams.

Demonstrated ability to lead technical initiatives and coordinate cross-functional teams.

6+ years of experience in DevOps, Software Operations, Configuration Management, or related disciplines, including 2+ years in a technical leadership capacity

Preferred Qualifications

Experience with Configuration Management and Release Management processes.

Experience implementing and supporting DevOps best practices.

Knowledge of Infrastructure-as-Code tools and methodologies.

Experience supporting distributed software development teams.

Familiarity with cybersecurity and compliance requirements in regulated environments.

Previous experience leading operational or DevOps-focused teams.

Experience with aviation or the air traffic management system

Desired Skills

Strong leadership and decision-making abilities.

Excellent analytical and troubleshooting skills.

Ability to manage multiple priorities in a fast-paced environment.

Strong written and verbal communication skills.

Exceptional organizational and documentation skills.

Proven ability to drive process improvements and operational efficiency.

Crown offers a competitive benefits package including:

• Comprehensive medical, dental, and vision plans
• 401(k) with company match

About Crown Innovations

Crown Innovations is a recognized leader in research, development, and engineering, shaping the future of air transportation through concept development, system design, advanced integration, and emerging technologies. Our expertise spans air traffic management, survey administration, lifecycle data management for informed decision-making, infrastructure sustainment and modernization, and National Airspace System (NAS) integration.

For more than three decades, Crown has partnered with the Federal Aviation Administration (FAA), NASA, the Energy Information Administration (EIA), state and local governments, and commercial organizations to deliver innovative engineering, strategic planning, software development, data analytics, modeling and simulation, regulatory compliance, and advanced information solutions that enhance national infrastructure, operational performance, and mission success.

As a prime contractor supporting several high-impact federal programs, Crown is committed to delivering innovative, reliable, and customer-focused solutions while fostering a culture of collaboration, integrity, continuous improvement, and technical excellence.

Crown has consistently been recognized as one of the best places to work in the Washington, DC metropolitan area by investing in exceptional people who are passionate about supporting our customers' missions and driving meaningful innovation.

Compliance & Equal Opportunity

Persons unable to complete an online application should contact Crown HR for assistance at 5716295251

As a government contractor, certain positions may require U.S. citizenship.

Crown is a VEVRAA Federal Contractor.

EOE: Disability/Veterans

Additional Information

All your information will be kept confidential according to EEO guidelines.