Switchgear Quotations - Remote

HRB:14162:2057381; King of Prussia (PA); Teletrabalho; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical Insurance

Dental Benefits

Vision Benefits

Life Insurance & AD&D

Resumo da oferta

Colonial Electric Supply is seeking a Gear Specialist to deliver world-class customer service remotely. You will develop relationships with key customers, support sales teams, and prepare bids and quotes to close profitable orders.

The role emphasizes timely communication, accurate pricing, and staying current with market trends while supporting branch operations. The position offers a full-time remote arrangement with a focus on team collaboration and continuous improvement within a

Qualificações

• Bachelor’s degree preferred in business or similar field.
• Ability to work overtime as necessary.
• Strong problem solving skills.

Responsabilidades

• Develop & Maintain relationships with key customers.
• Support Manager when needed.
• Support branch operations as needed.
• Partner with outside sales people and manufacturers' reps as opportunities warrant.
• Review plans, specs, RFQs and prepare responsible bids & quotes.
• Close profitable orders and provide product knowledge support.
• Keep notes and documentation up to date in relevant systems.
• Stay current with industry trends and products.

Conhecimentos

Customer service

Quote accuracy

Relationship building

Team collaboration

Communication

Formação académica

Bachelor's Degree Preferred in Business

Ferramentas

SE Advantage

MySE

JobTrack

Microsoft Word

Excel

Google Workspace

Descrição da oferta de emprego

Gear Specialist

Full-time | Remote

As a Gear Specialist you will provide world class customer service with zero mistakes, constant improvement, steady growth and profitable sales. Project Specialists should always be team players, possessing a light & friendly attitude, positive disposition, appreciative mindset of co-workers strengths, forgiving of co-worker weaknesses, value of shared credit and losses while supporting the team goal/budget. We wish you to enjoy your daily job, enjoy your co-workers, stay motivated daily.

Primary Duties & Responsibilities

• Develop & Maintain relationships with key customers
• Support Manager when needed
• Support branch operations as needed
• Partner with outside sales people as opportunities warrant
• Partner with manufacturer sales people as opportunities warrant
• Review plans, specs, addendums, customer RFQ and prepare responsible bids & quotes
• Close clean & profitable orders
• Assist co-workers with product and market knowledge
• Stay Current with industry trends and products

Knowledge, Skills and/or Abilities

• Provide quote to all CRFQ on or before date requested
• Provide accurate pricing for all line items in JobTrack
• Review manufacturer/vendor bills of material for accuracy as well as terms and conditions
• Provide NoBid to customer and OS when choosing to no quote a CRFQ
• Use JobTrack QMS report to follow up on projects quarterly
• Close a lost job in JobTrack with feedback when provided
• Utilize GearPM to create GOT once PO is obtained from customer
• Provide Turnover sheet to GearPM when turning over an order
• Review manufacturer/vendor submittal package for accuracy and thoroughness
• Work with PM to deliver a complete, organized submittal package to the customer
• Review returned submittal with PM and make appropriate changes as necessary
• Create change order quotes within the J# of the project in JobTrack
• Reach out when overwhelmed or unable to respond in a timely manner
• Answer/acknowledge email within four hours
• Answer/acknowledge voice mail in four hours
• Use email out of office reminder
• Add time off to team Google Calendar
• Set updated voicemail message stating time off
• Express or highlight all concerns or obstacles to manager
• Take ownership of problems and work toward full, agreeable resolution. Don’t hide even when it’s terrible.
• Embrace change and suggest better methods of operation, question why we do things.
• Do not participate in company gossip or idle chatter
• Always support the gear team and the company, don’t speak disparaging about either
• Show respect to all employees regardless of age, intelligence, gender or race
• Build relationships with customers and vendors that lead to profitable orders
• Contribution to team Hit Rate and profitability (volume, margin, breakage/losses)
• Seek & Offer Customer Feedback
• Seek & Offer Coworker Feedback
• Seek & Offer Vendor Feedback
• Participate in Training, suggest and line up team lunch & learns.
• Work with new employees to on-board, train & integrate into the team.
• Keep good notes and documentation in regards to bids, buys, and orders
• Keep up to date and utilize the Google Vendor Sheet

Software

SE Advantage, MySE, JobTrack, Adobe/Bluebeam, Microsoft Word & Excel, Google Mail, Google Drive, Google Docs, Google Sheets, Google Calendar, Order Entry, Colonial Info System, Zoom Phone, MyAsco, Littelfuse, Mersen EP, Mersen Fuse-Ion

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree Preferred in Business or similar major

• Ability to work overtime as necessary

• Strong problem solving skills

Who is Colonial Electric?

We are Colonial Electric Supply, the #1 supplier of commercial electrical and lighting components in the tri-state area. That means we keep the lights on, the electricity flowing, and the factories bright and humming.

Our Team - At 500 strong and growing, our team is the fastest and smartest in the lighting and electrical supply business, with the most contracts because we love to win! If you’ve read this far, we’re betting you like to win too.

A Delightfully Simple Work Culture - You’ll enjoy Colonial Electric because our workspaces and people form a family culture—very different from the corporate world. We are always looking to promote from within and due to our dedicated training team, many have been promoted within the first year!

Work-Life Balance : We are privately-owned and led by men and women of strong character. That means we value the health and happiness of the people who work with us. We’ve made work-life balance a point of pride for 90 years. Back in 1925, we called it “respect.” Everyone who joins Colonial Electric is a respected member of our team.

Check Out our Benefits

• Medical Insurance

• Dental Benefits

• Vision Benefits

  • For every $1.00 saved, Colonial will match it by 25% up to 6% of your annual salary

• Life Insurance & AD&D Insurance At Zero Cost - Colonial Electric offers all full-time employees life and accidental death and dismemberment insurance (AD&D) at zero cost. We pay 100% of your Reliance Standard policy and, in the event of injury or death, your beneficiaries receive insurance payouts immediately.

Colonial offers many additional benefits for employees and their families! Feel free to