Switchboard PT

Bass Pro Shops; Augusta (GA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

Discounts on retail merchandise

Discounts at restaurants

Discounts on world-class resorts

Conservation attractions discounts

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is seeking a Switchboard Operator / Receptionist to handle the front desk, answer calls and assist customers in Augusta. You’ll process applications, schedule appointments for management, and keep clerical tasks organized while staying informed about sales and store layout.

The role emphasizes friendly communication, teamwork with staff, and adherence to store policies. Part-time hours include benefits opportunities and a supportive work environment.

Qualifications

• High school diploma or equivalent experience required.
• Ability to communicate clearly and courteously with customers and associates.
• Familiarity with POS and PBX systems and basic math for transactions.

Responsibilities

• Answer and direct incoming calls in a prompt, friendly manner.
• Assist customers and associates with inquiries and requests.
• Distribute applications to prospective new associates and coordinate schedules.
• Perform clerical tasks and keep bulletin boards current and tidy.
• Maintain store layout knowledge and stay updated on sales events.
• Support management and follow company policies and procedures.

Skills

Customer service

Communication

Phone handling

Team cooperation

Education

High School diploma or equivalent

Tools

POS system

PBX system

Job description

## Switchboard PTApplylocations: Augusta, GAtime type: Part timeposted on: Posted Todaytime left to apply: End Date: August 8, 2026 (30 days left to apply)job requisition id: R259937***POSITION SUMMARY:***The Switchboard Operator / Receptionist Performs all functions necessary at the Reception Desk / Switchboard.***ESSENTIAL FUNCTIONS:**** Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.* Answers and directs incoming phone calls in a prompt, friendly and outgoing manner.* Handles customer and associate questions and requests.* Distributes applications to prospective new associates.* Coordinates and schedules appointments for Management.* Files, copies and performs other clerical assignments as needed.* Maintains associate bulletin boards; insures they are current; posts schedules.* Remains familiar with store layout.* Remains knowledgeable of all product.* Remains aware of advertised sales, special events and store layout.* Keeps work area clean, neat and well stocked with supplies.* Follows all Company Policies and Procedures.* ALL OTHER DUTIES AS ASSIGNED***EXPERIENCE/QUALIFICATIONS:**** Minimum Degree Required: High School diploma or equivalent experience***KNOWLEDGE, SKILLS, AND ABILITY:**** Ability to calculate figures such as discounts and make change to customers* Ability to communicate in a friendly and professional manner to our customers and other associates* Ability to establish and maintain effective working relationships with Management, coworkers and customers* Ability to operate computerized Point of Sale register system and computerized PBX system***TRAVEL REQUIREMENTS:**** N/A***PHYSICAL REQUIREMENTS:**** Constantly remain in a stationary position, often standing or sitting for prolonged periods* Constantly communicate with others to exchange information* Constantly repeat motions that may include the wrists, hands and/or fingers* Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 50 pounds or more (utilizing a team lift as needed)* Occasionally work in noisy environments***INDEPENDENT JUDGEMENT***:* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.**Part Time Benefits Summary:** Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!* Dental* Vision* Voluntary benefits* 401k Retirement Savings* Paid holidays* Paid vacation* Bass Pro Cares Fund* And more!Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.*Reasonable Accommodations*Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail] Pro Shops