Swift Customer Service Clerk

Hyvee.io; Muscatine (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a Fast & Fresh Clerk to provide prompt, friendly customer service and to operate the cash register efficiently. You will help keep the store clean, stock displays, and assist customers with product locating and checkout, including at pumps.

Strong communication and teamwork are essential for a smooth shopping experience. The role requires attention to cleanliness, proper safety procedures, and adherence to company policies while delivering a positive, helpful smile in every

Qualifications

• Provides prompt, efficient and friendly customer service.
• Operates cash register accurately and scans product.
• Ensures cleanliness of store, quality and quantity of product, and tends to supply needs in the store and at the pumps.
• Maintains sanitation procedures and proper hygiene in work areas.
• Adheres to company policies and procedures.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Makes an effort to learn customers' names and to address them by name whenever possible.
• Assists customers by escorting them to products, securing items, loading or unloading heavy items, and noting customer requests to improve shopping experience.
• Answers the telephone promptly with friendly, helpful service.
• Works with coworkers as a team to ensure customer satisfaction and a pleasant work environment.
• Operates cash register accurately and scans product, reports cash discrepancies.
• Redeems promos, handles payments, and issues receipts.
• Places merchandise in bags or boxes and hands them to customers.
• Assists with inventory and stocking in the department.
• Receives and checks in deliveries and maintains clean, orderly displays.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Customer service

Cash handling

Tools

Cash register

Job description

Hy-Vee is seeking a Fast & Fresh Clerk to provide prompt, friendly customer service and to operate the cash register efficiently. You will help keep the store clean, stock displays, and assist customers with product locating and checkout, including at pumps.

Strong communication and teamwork are essential for a smooth shopping experience. The role requires attention to cleanliness, proper safety procedures, and adherence to company policies while delivering a positive, helpful smile in every