Swatch Full Time Keyholder - Oakbrook Mall

Swatch; Oak Brook (IL); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) with employer match

Company paid life insurance

Long Term Disability

PTO days

Extended PTO after 5 years

Holiday pay

FSA/STD/AD&D insurance

Job summary

Swatch is hiring a Full-time Keyholder for Oakbrook Mall. You will join the Retail Sales Team, receive hands-on product training, and contribute to delivering exceptional customer service with a base-plus-commission pay structure. The role emphasizes sales excellence, brand culture engagement, and teamwork in a fast-paced environment.

Salary is hourly, with a range of $17.50 to $19.50 per hour, plus commission, and benefits and career momentum within Swatch Group.

Qualifications

• 3-5 years of experience in a Keyholder or lead sales position.
• Driven to deliver superior service to customers.
• Engage customers in the Swatch brand culture.
• Work well as a team member in a fast-paced environment.
• Able to plan, set and achieve goals.
• Excellent verbal and interpersonal skills.

Responsibilities

• Greet customers in a timely, professional and personable manner.
• Use product knowledge to provide exceptional service and build relationships.
• Reach and exceed sales goals.
• Be a self-starter and use good judgment in all situations.
• Handle multi-tasking with ease.
• Perform merchandising tasks: stock replenishment, visual display, and store upkeep.

Skills

Customer service

Sales goals

Self-starter

Team player

Job description

Swatch Full Time Keyholder - Oakbrook Mall

The Company

Swatch Group is the world's number one manufacturer of finished watches. With its 16 watch brands, the Group is present in all price segments, and is also active in the manufacture and sale of jewelry, watch movements and components.

Swatch Group unites, among other companies, the following watch brands under its roof: Breguet, Harry Winston, Blancpain, Glashütte Original, Jaquet Droz, Omega, Longines, Rado, Union Glashütte, Tissot, Balmain, Certina, Mido, Hamilton, Swatch and Flik Flak. The Group has a strong distribution and multi‑brand retail net with two sophisticated boutiques under the name of Tourbillon and Hour Passion. Swatch Group is also an important player in advanced nanomechanical, nanoelectronics and Bluetooth technologies essential to watchmaking and other industries.

Job Description

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.
At Swatch we provide our Retail Keyholders with the training and support that lays the groundwork for a professional career with real momentum. As a member of the Retail Sales Team, you will be coached on sales techniques and customer service skills along with technical training on all our watches and services. Plus, your base-plus-commission pay structure is designed so that the sky is the limit for motivated and knowledgeable retail sales professionals.
Hourly Rate: $17.50 - $19.50/Hrly. (Plus Commission)

Profile

• Greet customers in a timely, professional and personable manner
• Use product knowledge and selection to provide exceptional service and build customer relationships
• Reach & exceed your sales goals
• Be a self-starter and use good judgment in all situations
• Handle multi-tasking with ease
• Perform merchandising tasks; stock replenishment, visual display, and upkeep of the organization and cleanliness of the store environment

Professional Requirements

3-5 years of experience in a Keyholder or lead sales position

Driven to deliver superior service to your customers

Engage your customers in the culture of the SWATCH brand

Able to work well as a team player in a fast-paced, energetic environment

Able to plan, set and achieve goals

Excellent verbal and interpersonal skills

Benefits Program

The Swatch Group is an equal opportunity employer that promotes diversity and is committed to environmental sustainability and we are happy to offer a competitive benefits package that includes:

• Excellent health, dental and vision insurance (eligible 1 st of the month following 30 days; generous employer contribution)
• Immediate participation in the 401(k) and 100% vested employer match after one year
• Company paid life insurance and Long Term Disability
• 18 PTO days per year, 23 PTO after 5 years
• 7 days per year extended paid time for medical, parental and military leave
• Holiday pay
• Voluntary Flexible Spending Account, Short Term Disability, Accident/Hospital Indemnity insurance

The Swatch Group (U.S.) Inc.
800 Waterford Way
Suite 1000
Miami, FL 33126