Swahili speakers wanted for content moderator role in Athens, Greece

Mercier Consultancy; Kentucky; Sur place; USD 23 000 - 31 000; Plein temps

Avantages offerts par ce poste

Competitive Monthly Salary

Fully Paid Training

Comprehensive Health Insurance

Fully Paid Relocation Package

Monthly Performance Bonus

13th/14th month salary

Résumé du poste

Mercier Consultancy in Greece is seeking Italian-speaking Social Media Content Moderators to ensure safety and policy compliance for leading platforms, on-site in Athens. Ideal candidates are fluent in Italian with keen judgment and attention to detail.

The role offers on-site work in Athens, fully paid training, relocation support, health insurance, a competitive monthly salary, annual bonuses, and a double salary bonus (13th/14th month) to reward performance.

Qualifications

• Native or fluent Italian language skills (written and spoken).
• Interest in social media platforms and online community dynamics.
• Strong analytical thinking and sound judgment under pressure.

Responsabilités

• Review and moderate user-generated content in Italian to ensure policy compliance.
• Identify and take action on harmful, misleading, abusive, or policy-violating content.
• Escalate complex moderation cases to senior teams in a timely manner.
• Maintain detailed records of moderation decisions and outcomes in internal CMS.
• Monitor trends and flag relevant patterns within Italian-speaking communities.
• Collaborate with Trust & Safety, QA, and Policy teams to uphold content standards.
• Participate in training and calibration sessions to stay aligned with policies.
• Provide feedback on policy gaps and moderation workflows.

Connaissances

Italian language proficiency

English language proficiency

Description du poste

We are currently seeking talented and detail-oriented individuals for the Italian-Speaking Social Media Content Moderators position in Greece — one of the most exciting and impactful roles available in the social media industry today. Based on-site in the vibrant city of Athens, successful candidates will play a pivotal role in maintaining the safety, integrity, and positive culture of leading social media platforms used by millions of Italian-speaking users worldwide. This is a rare opportunity for fluent Italian speakers to build a meaningful career in the heart of the social media sector, in one of Europe's most culturally rich destinations — and if you have been searching for Italian-speaking jobs or Jobs in Greece, this role was designed with you in mind.

Key Responsibilities

• Review, assess, and moderate user-generated content published on social media platforms in Italian, ensuring full compliance with community guidelines and platform policies.
• Identify and action harmful, misleading, abusive, or policy-violating content, including hate speech, misinformation, graphic material, and spam, with accuracy and sound judgement.
• Escalate complex or high-priority content moderation cases to senior teams or specialised departments in a timely and professional manner.
• Maintain detailed records of moderation decisions, actions taken, and case outcomes using internal content management systems.
• Monitor emerging social media trends, viral content, and potential platform risks within Italian-speaking communities, and flag relevant patterns proactively.
• Collaborate closely with cross-functional teams, including Trust & Safety, Quality Assurance, and Policy specialists, to uphold the highest content standards.
• Participate in ongoing training sessions and calibration meetings to stay aligned with evolving social media platform policies and moderation best practices.
• Contribute constructive feedback on content policy gaps and moderation workflows to help improve the overall safety and user experience of the platform.

Why Choose Greece?

Imagine finishing work and heading to a beach with crystal-clear waters, enjoying fresh Mediterranean cuisine, or exploring centuries of history and culture. Greece offers an incredible quality of life with over 300 days of sunshine each year, a relaxed lifestyle, welcoming communities, and a lower cost of living than many other European countries.

From vibrant cities like Athens and Thessaloniki to breathtaking islands and picturesque coastal towns, Greece combines exciting career opportunities with unforgettable experiences. Whether you enjoy outdoor adventures, world-renowned cuisine, rich cultural heritage, or simply a slower pace of life, Greece is the perfect place to build both your career and your lifestyle.

If you're looking for more than just a job, this is your chance to start a new adventure in one of Europe's most beautiful countries.

• Native or fluent Italian language skills (both written and spoken) are essential — this is a non-negotiable requirement for all applicants.
• Valid EU passport or EU citizenship (mandatory for relocation and employment eligibility).
• A genuine interest in and understanding of social media platforms, digital content ecosystems, and online community dynamics.
• Strong analytical thinking, sound ethical judgement, and the ability to make quick, accurate decisions under pressure in a fast-paced social media environment.
• Excellent attention to detail, with the ability to evaluate large volumes of content consistently and objectively while adhering to strict platform guidelines.
• A professional, resilient mindset and the ability to handle exposure to sensitive or challenging content in a responsible and well-supported workplace setting.
• Good working knowledge of English for internal communications, training materials, and team collaboration.

• Competitive Monthly Salary reflective of your skills and experience within the social media industry.
• Fully Paid Training to ensure you are thoroughly prepared and confident in your role from day one.
• Comprehensive Health Insurance coverage for your peace of mind.
• Fully Paid Relocation Package, including your flight to Athens, airport transfer, and hotel accommodation upon arrival — we handle everything so you can focus on your new adventure.
• Monthly Performance Bonus to reward your dedication, productivity, and excellence on the job.
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary, providing outstanding financial security and a benefit rarely matched across the industry.
• A supportive, multicultural, and inclusive working environment with genuine opportunities for career growth and professional development.
• And Much More...