SVP Technology, Core Banking and Retail Solutions

First National Bank; Pittsburgh (Allegheny County); On-site; USD 150,000 - 210,000; Full time

Job summary

First National Bank seeks a Director of IT Core Banking and Retail Solutions to lead strategy, execution, and operations for core banking and retail tech platforms in Pittsburgh. You will modernize legacy systems, enhance customer experience, and ensure secure, scalable applications while guiding cross-functional teams and strategic vendor partnerships.

The role requires strategic thinking, strong people leadership, and a track record of delivering integrated technology solutions that align with

Qualifications

• BA or BS in a related field.
• 10+ years of IT leadership experience.
• Strong communication and management skills.
• Experience with core banking and retail technology is preferred.

Responsibilities

• Define and execute the technology roadmap for core banking and retail systems.
• Oversee end-to-end lifecycle of core banking and retail applications, including selection, upgrades and retirement.
• Establish and monitor SLAs for availability, processing, data integrity, and customer-facing services.
• Develop and manage budgets for the core banking and retail tech portfolio.
• Lead contract negotiations and vendor performance reviews with third-party providers.
• Build and mentor a high-performing IT team across functions and locations.
• Ensure regulatory compliance and risk management across systems and processes.
• Serve as the technology liaison to Retail Banking and Operations executives.
• Stay abreast of industry trends and introduce innovative solutions to improve efficiency and engagement.
• Perform other duties as assigned and support enterprise risk management.

Skills

Excellent communication skills

Excellent management skills

Excellent organizational, analytical &

Excellent project management

Education

BA or BS

Job description

Primary Office Location

626 Washington Place. Pittsburgh, Pennsylvania. 15219.

Join our team. Make a difference - for us and for your future.

Please note: this on-site position is based at our Financial Center in Pittsburgh, PA. Candidates must be local, or willing to relocate to the area.

The Senior Vice President of IT, Core Banking and Retail Solutions reports directly to the CIO. Serving as a key member of FNB's leadership group, the SVP will lead a team of professionals responsible for deliver and support of the technology and platforms that power core banking, retail branch, consumer business, card and deposit operations, and the contact centers. The successful candidate is a strategic, people-first leader who fosters accountability, collaboration, and continuous improvement while developing high-performing teams.

Position Title

Director of IT Core Banking and Retail Solutions

Business Unit

Technology

Reports to

Chief Information Officer

Position Overview

The Director of IT Core Banking and Retail Solutions leads strategy, execution, and operations for core banking and retail tech platforms. They modernize legacy systems, improve customer experience, and ensure secure, scalable, and reliable applications. This role manages cross-functional teams, vendor partnerships, and advises executives on tech investments to drive growth and innovation.

Primary Responsibilities

Strategic Leadership

Define and execute the technology roadmap for core banking and retail systems in alignment with enterprise goals. Champion modernization initiatives including process automation, API integration, and digital transformation.

Portfolio Management

Own the full lifecycle of core banking and retail applications, including system selection, implementation, upgrades, and retirement. Ensure platforms meet performance, compliance, and customer experience standards.

Operational Excellence

Establish and monitor SLAs for system availability, transaction processing, data integrity, and customer-facing services. Ensure robust disaster recovery, backup, and cybersecurity protocols are in place and followed.

Financial Stewardship

Develop and manage the annual operating and capital budgets for the core banking and retail technology portfolio.

Vendor and Partner Oversight

Lead contract negotiations, performance reviews, and strategic alignment with third-party providers including core banking vendors, fintech partners, and managed service providers.

Team Development

Build and mentor a high-performing team of IT professionals. Oversee recruitment, performance management, career development, and succession planning.

Risk and Compliance

Ensure all systems and processes adhere to regulatory requirements, internal audit standards, and enterprise risk management practices.

Executive Engagement

Act as the primary technology liaison to Retail Banking and Operations executives. Translate business needs into technology solutions and ensure alignment of IT initiatives with business priorities.

Innovation and Thought Leadership

Stay abreast of industry trends, emerging technologies, and regulatory changes. Introduce innovative solutions that enhance operational efficiency and customer engagement.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position

BA or BS

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position

10

Skills Required to Perform the Primary Responsibilities of this Position

• Excellent communication skills, both written and verbal
• Excellent management skills
• Excellent organizational, analytical and interpersonal skills
• Excellent project management skills

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.