SVP & Regional Sales Manager - Residential Lending

WesBanco; Morgantown (WV); On-site; USD 110,000 - 150,000; Full time

Job summary

WesBanco is seeking a Mortgage Production Manager to lead the Mortgage Loan Officers and CRA Officer, guiding mortgage production activities in a designated WesBanco location. The role emphasizes profitability, leadership, and strong relationships with internal and external referral sources.

The position focuses on providing strategic direction, ensuring regulatory compliance, and coordinating with partners to maximize mortgage referrals and family home acquisitions.

Qualifications

• Minimum of 8 years of related residential mortgage origination experience.
• Minimum of 3 years of supervisory or leadership experience.
• Must maintain a current NMLS number with registration within 30 days of hire.
• Must be willing and able to travel as needed.
• Compliance training must be completed in a timely manner.
• Strong knowledge of mortgage products, operations, and regulatory requirements.

Responsibilities

• Recommend, formulate and implement guidelines for product offerings to investors to meet profitability goals.
• Guide and direct management in development of operations, production, and financial aspects of the division's products and services.
• Monitor market conditions, sales and production goals, and customer service issues.
• Provide liaison with vendors and service providers to ensure quality performance.
• Develop division organizational plans and policies for management development.
• Review lending activities for compliance with laws and regulations.

Skills

Leadership

Communication

Customer service

Talent recruitment

Mortgage product knowledge

Education

High School Diploma or GED

Bachelor's degree in Business/Finance/Accounting or related field

Tools

Microsoft Office (Outlook, Word, Excel)

Banking software

Job description

This position is 100% in office. The employee will work full time in an office in a designated WesBanco location. Consideration for location will be Sabraton - Morgantown, WV, Wheeling, WV or Charleston, WV.

Summary

Responsible for the management of mortgage production activities to ensure maximum profits commensurate with the business plan and goals of the corporation including the daily leadership and management of Mortgage Loan Officers and the department CRA Officer to provide ongoing support of the corporation's vision and mission statements. Develop and strengthen relationships with internal and external referral sources.

Customer Service Skills

Willingness to provide a level of service which will clearly differentiate us from our competitors.

Interpersonal Skills

Professional demeanor in appearance, interpersonal relations, work ethic and attitude.

Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to management, bank employees and bank customers in a collaborative and solutions oriented manner.

Interpersonal skills with co-workers, supervisors and clients.

Essential Duties And Responsibilities

• Must recommend, formulate and implement necessary guidelines associated with product offerings to various investors including Bank portfolio offerings to ensure division and corporate profitability goals and quality product and service needs of customers are met.
• Must provide assistance with the guiding and directing of the management team in the development of operational, production, promotion, and financial aspects of the division's products and services.
• Maintains an awareness and exercises sound business judgment in such areas as market conditions, competitive activities, sales and production goals and customer service issues.
• Must provide ongoing support and liaison functions to vendors and service providers to ensure quality performance levels.
• Maintains a sound plan of division organization, establishing policies to ensure adequate management development.
• Must provide an ongoing review of all activities and operations carried out in conjunction with lending functions to ensure compliance with local, state, and federal regulations and laws governing various agencies and corporation requirements.
• Must possess the ability to read, analyze, and interpret common technical journals, financial reports, and legal documents.
• Willingness to respond to general inquiries from customers, regulatory agencies, internal Bank business partners or members of the business community.
• Possesses appropriate computer and technology skills.
• Ability to work with mathematical concepts such as probability and statistical inference as well as the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.
• Must provide sound leadership practices, in the development and coaching of the regions sales team.
• Must be able to recruit and retain talent within the region.
• Support and actively engage all Bank Partners (Retail, Commercial, Private Banking, etc) to ensure strong ties and maximize referral opportunities between partners.
• Strive to meet all of the WesBanco Mortgage Success Pyramid standards and complete duties to ensure that everyone in the process of “bringing a family home” is set up for success by your actions.

Other Requirements

• Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the Bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Proven track record of driving residential loan production and managing high performing sales teams.
• Strong knowledge of mortgage products, mortgage operations, secondary market concepts and regulatory requirements.
• Exceptional leadership, communication and coaching skills.
• Ability to analyze data, forecast performance, and make strategic, results driven decisions.
• Strategic thinker with a growth mindset.
• Relationship driven and customer focused.
• ideas and concepts to bank employees and bank customers.
• Employee must be willing to become familiar with and promote bank products and services.
• Must possess a high degree of leadership skills.
• Must be willing to work as part of a team.
• Ability to work under pressure.
• Must be willing and have the ability to travel as needed.
• This role is required to maintain a current and active NMLS (Nationwide Mortgage Licensing System) number. Must complete registration within 30 days of hire.
• Proficiency in Microsoft Office products including Outlook, Word and Excel.
• Must have the ability to learn various Banking Software programs.
• ,
• High School Diploma or GED required
• Associate’s or Bachelor’s degree in Business, Finance, Accounting or related field preferred, but not required.
• Minimum of 8 years of related residential mortgage origination experience.
• Minimum of 3 years of supervisory or leadership experience required.