SVP Operations

DEKRA; United States; Remote; USD 245.000 - 265.000; Vollzeit

Benefits dieser Stelle

Health benefits

401(k) plan

PTO

Mental health resources

Wellness program

Travel assistance

Disability insurance

Group life insurance

DEKRA discount program

Education assistance

Student loan repayment assistance

Internal training and development

Zusammenfassung

DEKRA North America is seeking a Senior Vice President, Operations to oversee Service Operations in an assigned region, driving strategy, profitability and growth. You will lead with a respectful, constructive style aligned to DEKRA’s vision and chair the leadership group within DEKRA Americas.

You will manage day-to-day operations, set strategic plans, monitor performance, and partner with executives to scale processes and systems while building and mentoring high-performing teams across the

Qualifikationen

• A four-year degree in Business or related field.
• Experience with complex matrix organizations.
• Exceptional leadership with ability to create an engaging environment.
• Data- and metrics-driven approach with KPI experience.
• Ability to communicate across all levels of the organization.
• Ability to build internal and external relationships.

Aufgaben

• Provide day-to-day leadership and management of Service Operations.
• Spearhead growth strategies and processes for assigned Service Operations.
• Drive Service Operations to achieve sales, profitability, cash flow and goals.
• Collaborate with executive leadership to plan operational infrastructure.
• Build, motivate and lead high-performing Service Operation teams.
• Foster a success-oriented, accountable environment.
• Evaluate performance by analyzing data and metrics.

Kenntnisse

Leadership

Strategic planning

Data-driven

Communication

Ausbildung

Four-year degree in Business or related field

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

SVP Operations

Regular Full Time US Remote, US

SVP Operations

LEGAL ENTITY

DEKRA Certification, Inc.

DIVISION

DPS

REPORTS TO

Executive Vice President DEKRA Group

SUPERVISES OTHERS

Yes

STATUS

Full-time, Regular

FLSA CLASSIFICATION

Exempt

WORK MODEL

US-based Remote

TRAVEL

50%

In compliance with applicable pay transparency requirements, the application window for this position is expected to close on October 18, 2026, subject to change based on business need.

A Day in the Life and the Impact You’ll Make

The Senior Vice President, Operations (SVPO) is responsible for oversight of the Service Operations in an assigned region. This position provides the leadership, management and vision necessary to ensure that the Service Operations have the right strategies in place to effectively grow the business and to ensure profitability. The SVPO accomplishes this through a respectful and constructive style, driven by the DEKRA’s vision. The SVPO role is a key senior management position that reports to the President of DEKRA Americas and is a member of the DEKRA Leadership Group (DLG).

What You’ll Do

• Actively contribute to a culture of safety and health by demonstrating accountability, communication, and oversight in the following key areas: Strategic Alignment, Accountability, Performance Monitoring, Reports, Communication & Engagement, Incident Management, and Corrective Actions.
• Provide day-to-day leadership and management of Service Operations that mirrors the adopted mission and core values of the company.
• Spearhead the development, communication and implementation of effective growth strategies and processes for assigned Service Operations.
• Drive the Service Operations to achieve and exceed sales, profitability, cash flow and business goals and objectives.
• Collaborate with executive leadership to develop and implement strategic plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
• Build, motivate and lead high-performing Service Operation teams
• As a member of executive leadership, help foster a success-oriented, accountable environment within the company.
• Evaluate performance by analyzing and interpreting data and metrics.

What You’ll Bring

• A four-year degree in Business or related field or combination of related experience and education
• Experience with complex matrix organizations
• Exceptional leadership skills with the ability to create a highly engaging and productive work environment
• Experience transforming or redesigning business functions and structures
• Data and metrics-driven approach with experience structuring, tracking & improving KPIs and metrics
• Ability to communicate and collaborate across all levels of the organization
• Ability to build relationships internally and externally

Physical Considerations

• Ability to work in a general office environment
• Ability to handle extended periods of computer-based work, including telephone
• Ability to work flexible and long hours, as needed

Travel Considerations

• Domestic and/or international travel required, estimated up to50%
• Ability to lift and manage standard business-travel luggage

What You’ll Receive for the Value You Bring

Compensation:

The base pay range for this position is $245,000 annually to $265,000 annually. This position is designated as bonus-eligible, subject to plan terms and conditions. Actual pay is based on several factors including market location and position-related knowledge, skills, and experience.

DEKRA North America strives to provide a competitive benefits package to colleagues and promotes physical, emotional, and financial well-being. Colleagues can self-select from our benefits to create a package unique to their needs. These benefits include access to competitive health care and retirement benefits, paid time off, mental health well-being resources, and opportunities to learn and develop. Below is a list of benefits we offer our colleagues:

• Critical Illness & Hospital Indemnity supplemental insurance
• Company Health Savings Account contribution
• Flexible Spending Account for eligible health care and dependent care expenses
• Paid time off such as vacation, sick leave, and floating holidays
• Mental and emotional support resources through our Employee Assistance Program
• Wellness Program to increase activity and health habits, with ability to earn participation rewards
• Travel Assist (Domestic/International)
• 401(k) plan, with an employer match
• Company paid Short- & Long-Term Disability benefits
• Group term life insurance with options to buy-up for self and others
• Working Advantage – DEKRA’s official corporate discount program

Growth and Development Benefits:

• Education Assistance Program
• Student Loan Repayment Assistance
• Internal training and development resources to grow your career
• Annual Career Goal Setting and Performance Review cycle participation

This list provides an overview of benefits provided for US-based colleagues; the DEKRA North America Employee Benefits Guide outlines plan details and further related eligibility requirements.

About DEKRA

As a global provider of comprehensive services and solutions, we help our customers improve their safety, security, and sustainability outcomes. DEKRA is the world’s leading testing, inspection and certification (TIC) companies offering innovative professional services in the fields of vehicle inspection, expert appraisals, industrial product testing & certification, management system certifications, leadership consulting, and much more. DEKRA is a purpose-driven organization with a deep passion to make the world a safer place on the road, at work, and at home. In DEKRA, you will be part of a continuously growing organization with a 100-year history involved in more than 50 countries on five continents.

We hope you’ll consider a career with DEKRA North America as we strive to become the Global Partner for a Safe World!

DEKRA North America is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

DEKRA North America is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, call [phone]. We will make a determination on your request for reasonable accommodation on a case-by‑case basis.

DEKRA North America will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

DEKRA North America participates in the E-Verify program to confirm eligibility to work in the United States.