SVP Identity & Access Management

ncsecu.org; Raleigh (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

North Carolina State Employees' Credit Union seeks an experienced IAM leader to oversee governance, risk, and enterprise identity programs across our fintech and enterprise platforms. You will shape architecture, roadmaps and modernization efforts while building a high-performing security organization.

You will guide AI-enabled identity initiatives, manage budgets and vendors, ensure regulatory compliance, and partner with technology teams to embed access controls across cloud, on-premise, and

Qualifications

• Experience: 12 years of progressive IAM, cybersecurity, or related tech disciplines, including enterprise IAM strategy and transformation.
• 8+ years leading high-performing teams, managing budgets and vendors, and influencing executive leadership.

Responsibilities

• Oversee IAM security, risk, compliance and identity governance programs across the enterprise.
• Define enterprise IAM architecture, standards and roadmaps; drive modernization through automation and standardization.
• Lead and develop a high-performance IAM organization; establish roles, accountability and career growth.
• Establish operations models, SLAs, incident/change management, DR and business continuity capabilities.
• Develop IAM strategy for AI, intelligent automation and emerging identity technologies with governance.
• Manage IAM budgets, staffing plans, vendor relationships and multi-year investments.

Skills

IAM & security governance

Architecture & transformation

Leadership & talent development

Operations & service management

AI & automation in IAM

Vendor & portfolio management

Education

Bachelor's degree in CS/IT/Cybersecurity or related field

Tools

SailPoint

CyberArk

Microsoft EntraID

Okta

Ping Identity

AI/ML in security

Job description

Essential Responsibilities:

• 25% IAM Security, Risk, Compliance & Identity Governance : Provide strategic oversight of identity governance, access certifications, privileged access, service accounts, non-human identities, and identity lifecycle management. Ensure compliance with applicable regulations and frameworks, including NIST, PCI DSS, ISO 27001, and COBIT, while leading IAM risk assessments, control testing, and remediation efforts.


• 20% Technology, Architecture & Transformation: Define enterprise IAM architecture, standards, and technology roadmaps while leading modernization through automation, integration, and standardization. Oversee IAM platforms and services, including IGA, PAM, IDP, MFA, and SSO, and partner with technology teams to embed reusable identity and access controls across enterprise, cloud, application, and AI environments.


• 20% People Leadership & Organizational Development: Build and lead a high-performance organization by establishing clear roles, responsibilities, and performance expectations. Recruit, develop, mentor, and retain talent; support succession planning and career growth; and foster a culture of accountability, collaboration, innovation, customer service, and continuous improvement.


• 15% Operations, Service Management & Resilience: Establish operational support models, service-level expectations, documentation, incident and change management practices, disaster recovery, and business continuity capabilities. Monitor service performance, availability, reliability, and customer experience while driving continuous improvement.


• 10% AI, Automation & Emerging Identity Capabilities: Develop an IAM strategy for AI, intelligent automation, and emerging identity technologies to improve security, efficiency, risk detection, and user experience. Establish governance and controls for AI agents, autonomous systems, machine identities, bots, and APIs, ensuring appropriate ownership, access, monitoring, human oversight, privacy, and accountability.


• 10% Financial, Vendor & Portfolio Management: Develop and manage IAM budgets, staffing plans, resource allocation, and multi-year investment strategies. Oversee vendor relationships, contracts, technology evaluations, and strategic partnerships while prioritizing initiatives based on risk, compliance, business value, and available resources.

Required Education & Experience (Knowledge, Skills, & Abilities):

• Education, Leadership & Strategic Experience: 8 years direct experience, plus additional 2 years in management role. 12 years of progressive experience in IAM, cybersecurity, information security, or related technology disciplines, including enterprise IAM strategy and transformation; and at least 8 years leading and developing high-performing teams, including managers and senior technical leaders. Demonstrated ability to lead complex enterprise programs, manage budgets and vendors, develop multi-year roadmaps, and influence executive leadership and cross-functional stakeholders. Bachelor's degree in Computer Science, Information Technology, Cybersecurity, Information Security, or a related field.


• Technical Expertise, Architecture & AI Security: Deep knowledge of IAM disciplines, including IGA, PAM, SSO, MFA, authentication, identity lifecycle management, access certifications, and non-human identities, including AI agents. Experience with enterprise IAM platforms such as SailPoint, CyberArk, Microsoft EntraID, Okta, or Ping Identity; cloud and directory services; identity federation and protocols; zero-trust architecture; least privilege; and the application of AI/ML, automation, analytics, and emerging technologies to identity security.


• Risk Management, Governance & Communication: Demonstrated expertise in enterprise security architecture, IAM policies, governance frameworks, regulatory compliance, audit, risk assessment, and control management, preferably in financial services or similarly regulated environments. Strong analytical, strategic planning, decision-making, negotiation, and organ