SVP, Client Solutions

Kepler

New York (NY)

On-site

USD 240,000 - 270,000

Full time

14 days+

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Benefits offered by this job

Unlimited PTO

Healthcare/Dental/Vision

401k Contributions

$75/mo Wellness Stipend

Annual Learning Stipend

Parental Leave - 16 weeks primary caregiver

Annual Work From Anywhere 4 weeks

Job summary

Kepler is looking for an experienced SVP, Client Solutions to oversee critical client partnerships in New York. The role focuses on redefining client relationships and driving innovative marketing strategies that enhance overall business outcomes.

The ideal candidate will have over 15 years of experience, deep agency knowledge, and a consultative approach to client engagement. Competitive compensation includes a base salary of $240,000 - $270,000 plus bonuses.

Qualifications

Senior-level client experience in digital, media, and marketing strategy.
Proven agency leadership and team management skills.
Ability to command attention and insight in client interactions.

Responsibilities

Own relationships with C-level stakeholders to enhance partnerships.
Drive innovative marketing strategies that align with client goals.
Ensure the highest standards of quality in client deliverables.

Skills

15+ Years of Experience

Agency Experience

True Consultative Gravity

The 'Connector' Mindset

Proactive Paranoia

Radical Candor

Job description

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

We’re transparent with our employees. You’ll hear updates on company financials, how we’re performing against bonus goals, and how we’re responding to challenges we face.
We’re growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
We’re fun. You’ll work with and learn from the smartest people in the industry and have a blast doing it.

The Role

As a SVP, Client Solutions at Kepler, you are the senior-most guardian of our most critical client partnerships. You are not here to manage the day-to-day; you are here to manage the future, ensuring that the work we do is “next-level good” and that our clients view us as indispensable business partners, not just a media agency.

You will act as the bridge between the client's C‑Suite, our day-to-day teams, Kepler’s executive team, and our sister agencies within the kyu Collective.

What You Will Do

Redefine the Relationship: Move beyond “service provider” to “business imperative.” You will own the relationship with C-level stakeholders and ensure they view Kepler as a critical consulting partner for their broader business challenges.
Drive Innovation & Thought Leadership: You are responsible for the quality of the “big idea.” You will challenge our internal teams to produce work that doesn't just hit KPIs but transforms the client's business. You ensure we are delivering consistent, provocative thought leadership.
Quality Assurance of the “Next Level”: You are the final filter for excellence. You will review key strategic outputs to ensure they meet the highest standard of innovation before they reach the client.
Commercial Stewardship: While the client leads (AVPs/VPs) manage the P&L, you manage the value proposition. You ensure that our commercial model evolves as we add more value, protecting Kepler’s long-term health.
Expand the Footprint (Kepler + Kyu): You will proactively identify opportunities to leverage untapped Kepler capabilities and the Kyu network to solve client problems beyond media. Each account you oversee should have a growth plan engineered by you that maps out the steps you and the team need to take for success.
Help Make Kepler Famous: Be a Kepler evangelist. Help get our name out in the marketplace with pitch consultants, awards, industry events, and more.
Mentorship (‘Creating the next You’): You know how to cultivate talent, how to bring the best out of people, and how to inspire teams to upend the status quo and think about categories in a new way.

What We Need From You

15+ Years of Experience: You have seen it all in digital, media, and marketing strategy. You have a reputation in the industry.
Agency Experience: You’ve worked at an agency and have either led an IAT team or have worked in both Creative and Media.
True Consultative Gravity: You can command a room of senior-level clients by insight, turning at-risk accounts into growth accounts. You strive to be the partner they call first when they have a business challenge.
The “Connector” Mindset: You navigate complex networks like kyu to bring the best talent to the problem and navigate client organizations, creating narratives that resonate and ensuring buy-in from key stakeholders across divisions.
Proactive Paranoia: You are an expert at sensing and mitigating risk through relationships and action plans; our goal is zero client attrition.
Radical Candor: You challenge clients on their assumptions and internal teams to break the status quo.

Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and an indirect compensation program that demonstrates the value we place on our employees and their wellbeing.

Total Compensation