Sustainability Manager

AIG Employee Services, Inc.; New York (NY); Hybrid; USD 112,000 - 138,000; Full time

Benefits offered by this job

Total Rewards Program

In-office collaboration

Job summary

AIG Employee Services, Inc. is seeking a Sustainability Manager to lead the company’s carbon accounting program for its US operations.

You will own the GHG inventory, governance, and external reporting readiness, while tracking sustainability performance and supporting climate strategy across the organization. The role requires strong GHG expertise, project management, and the ability to translate technical topics for senior leadership.

Qualifications

• Minimum of five years of corporate sustainability experience.
• Strong knowledge of GHG emissions accounting, methodologies and reporting requirements, and decarbonization strategies including renewable energy procurement.
• Familiarity with evolving sustainability regulations and disclosure frameworks and standards (ISSB, GHGP, SBTi, RE 100).
• Demonstrated project management skills across multiple priorities and timelines.
• Strong analytical skills with ability to present actionable insights to senior leadership.
• Excellent written and verbal communication skills and ability to simplify technical topics for diverse stakeholders.
• Proven ability to collaborate across business lines and stakeholder groups.
• Experience with ESG data providers (MSCI, ISS, CDP, Sustainalytics, Ecovadis) and carbon accounting software.
• Proficiency in Excel, PowerPoint, Word, SharePoint and Teams.
• Experience with Watershed and Workiva strongly preferred.
• Experience improving processes and change management.
• Attention to detail in a fast-paced environment.
• Experience in insurance or financial services is a plus.

Responsibilities

• Oversee annual operations GHG emissions inventory including methodology, boundaries, assumptions and emissions factors.
• Build cross-functional dashboards and scorecards to track sustainability performance.
• Lead engagement strategy and cross-functional program delivery for sustainability initiatives.
• Prepare presentations and disclosures for leadership and external reporting.”

Skills

GHG accounting

Data analysis

Project management

Cross-functional collaboration

MS Office

Stakeholder communication

Education

Bachelor’s in Sustainability or Environmental-related field

Master’s degree preferred

Tools

Watershed

Workiva

Job description

Sustainability Manager, Carbon Accounting and Performance

Purpose: The Sustainability Manager will lead the company’s greenhouse gas inventory and carbon accounting program for AIG’s operations, ensuring accurate data, strong governance, regulatory alignment, and readiness for external reporting and assurance. The role will also track sustainability performance, support climate strategy, manage cross-functional programs, and translate technical topics into clear business insights and stakeholder communications. The ideal candidate brings strong sustainability and GHG expertise, analytical and project management skills, and the ability to collaborate effectively across the organization.

Key Responsibilities

• GHG Inventory Governance & Operations Oversight – 50% Own the annual operations GHG emissions inventory, including methodology, boundaries, assumptions and emissions factors and maintain a transparent, consistent and well-documented Inventory Management Plan that is ready for external reporting and assurance. Manage the company’s carbon accounting platform vendor, including system performance, data quality, enhancements and issue resolution. Partner with the Operations lead and Sustainability Controller to establish clear roles, requirements, timelines, review protocols and documentation standards. Partner with the Operations lead, sustainability data providers and third‑party vendors to ensure timely, accurate and complete data collection and reporting. Review and validate inventory results, including data quality, reasonableness, year‑over‑year changes and significant assumptions. Oversee tracking, monitoring and reporting of GHG emissions regulatory requirements across legal entities and review legal entity GHG reporting for consistency and alignment with Group. Partner with the Sustainability Controller to support GHG reporting controls, documentation, audit evidence and external assurance. Monitor evolving GHG accounting standards and reporting expectations, assess their implications and improve the efficiency, consistency and governance of carbon accounting processes.
• Sustainability Performance Management – 20% Build cross‑functional partnerships to align sustainability priorities, targets and performance measurement with business objectives. Develop dashboards, scorecards and other tools to track sustainability performance and support reporting, communications and decision‑making. Evaluate the effectiveness of sustainability programs against business goals, stakeholder expectations and relevant industry benchmarks. Apply credible frameworks, emissions pathways and industry methodologies to support the company’s climate strategy and net zero commitments. Provide subject‑matter expertise to Sustainability Working Groups and help business and functional teams identify opportunities to advance sustainability and decarbonization priorities and integrate sustainability in business decision‑making processes. Monitor emerging sustainability developments, industry practices and stakeholder expectations to inform strategy and performance benchmarks.
• Engagement and Program Delivery – 20% Manage the development and execution of the company’s sustainability engagement strategy. Guide and support Sustainability Working Groups, business champions and the Employee Sustainability Network in advancing shared priorities. Support the identification and management of external partnerships with industry groups, NGOs, academic institutions and other organizations aligned with the sustainability strategy. Translate sustainability strategy and technical topics into clear, business‑relevant messages, recommendations and actions. Develop events, thought leadership, sponsorships and engagement initiatives that strengthen the Sustainability Office’s visibility and support stakeholder expectations. Measure the reach and impact of sustainability engagement activities and recommend improvements. Manage cross‑functional projects from planning through delivery, coordinating contributors, timelines, risks, deliverables and senior‑management updates.
• Additional Responsibilities – 10% Develop clear presentations, disclosures and other materials that communicate sustainability priorities, performance and progress internally and externally (e.g., leadership meetings, CDP Climate Change Questionnaire, Ecovadis, content for annual sustainability report, ad‑hoc requests) Lead research and analysis on priority topics, including materiality, climate and GHG reporting, and present actionable insights to senior stakeholders. Promote the Sustainability Office’s visibility across the enterprise. Support additional sustainability priorities and special projects as business needs evolve.

Qualifications

• Minimum of five years of corporate sustainability experience.
• Strong knowledge of GHG emissions accounting, methodologies and reporting requirements, and decarbonization strategies including renewable energy procurement.
• Familiarity with evolving sustainability regulations and disclosure frameworks and standards, such as the International Sustainability Standards Board (ISSB), Greenhouse Gas Protocol (GHGP), Science‑based Target Initiative Standards (SBTi), RE 100.
• Demonstrated project management skills, with the ability to manage multiple priorities, adapt plans and deliver high‑quality work on time.
• Strong analytical skills, with the ability to interpret complex information and present clear, actionable insights to senior management and executive audiences.
• Excellent written and verbal communication skills, including the ability to simplify complex technical topics for diverse stakeholders.
• Proven ability to build relationships and collaborate effectively across business lines, functions and stakeholder groups.
• Experience with ESG data providers (e.g., MSCI, ISS, CDP, Sustainalytics, Ecovadis) and carbon accounting and management software.
• Proficiency in Microsoft Excel, PowerPoint, Word, SharePoint and Teams.
• Experience with Watershed (or similar carbon accounting platform) and Workiva strongly preferred.
• Experience improving processes, supporting change and working independently with sound judgment and initiative.
• Strong attention to detail and consistent follow‑through in a fast‑paced environment.
• Experience in insurance or financial services a plus.

Education

Bachelor’s degree in Sustainability or Environmental‑related field, Business or other discipline that aligns with corporate sustainability initiatives preferred. A master’s degree in a similar field is desired.

Location and Compensation

For positions based in New York, the base salary range is $112,000-$138,000. For positions based in New Jersey, the base salary range is $110,000-$135,000. Your actual compensation will be dependent on your skills, experience, and qualifications.

In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits.

Benefits

At AIG, we value in‑person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters. At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever‑better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: LG - Legal, Regulatory & Gov't Affairs AIG Employee Services, Inc. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients' growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.