Sustainability-Driven Product Recovery Specialist

Ingka External; Bolingbrook (IL); On-site; USD 24,000 - 28,000; Full time

Job summary

IKEA Bolingbrook is seeking a Product Recovery Associate to help minimize waste and maximize value from returned or damaged items. You will recover products, repackage, reassemble, and present items in As-Is condition to customers.

Join a diverse team where sustainability is part of daily life. You’ll support store goals, participate in pricing decisions, and ensure a positive shopping experience while upholding IKEA culture.

Qualifications

• Retail experience in a fast-paced retail environment.
• Ability to serve customers and handle merchandise with care.
• Understanding of sustainability principles in product recovery.

Responsibilities

• Contribute to minimizing damages or costs related to IKEA products.
• Take action on products to give them a second chance (repackaging, assembly).
• Present IKEA products in As-Is with a strong commercial expression and pricing.
• Support the quality work to improve customers' perception of IKEA products.
• Consider sustainability impact when recovering products.
• Promote a culture where IKEA values diversity and inclusion.

Skills

Retail experience

Customer service

Product knowledge

Sustainability awareness

Job description

IKEA Bolingbrook is seeking a Product Recovery Associate to help minimize waste and maximize value from returned or damaged items. You will recover products, repackage, reassemble, and present items in As-Is condition to customers.

Join a diverse team where sustainability is part of daily life. You’ll support store goals, participate in pricing decisions, and ensure a positive shopping experience while upholding IKEA culture.