Job Title
Sushi Clerk
Department
Hy-Chi
FLSA
Hourly
Revision Date
07/2026
Additional Considerations
- At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
About Hy-Vee
At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.
The Role and Why It's Important
As a Sushi Clerk at Hy-Vee, you'll be a key part of our Hy-Chi department, helping fill customer orders, prepare fresh product, and keep the department running smoothly every day. Your attention to food safety, freshness, and customer service makes a real difference in the experience our customers have every time they visit. If you take pride in working with food, enjoy a fast-paced environment, and love making customers happy, this could be a great fit for you.
What You'll Do
- Deliver outstanding customer service by greeting customers warmly, learning their names, and going the extra mile to make every visit a positive one
- Take customer orders at the counter and over the phone, and assist customers with finding products, reaching items, and carrying heavy purchases
- Review daily orders and monitor product freshness, appearance, and supply levels throughout your shift
- Prepare, finish, and replenish product as needed, pulling items from the cooler or freezer for preparation
- Follow and maintain proper sanitation procedures, keeping your work area clean and organized at all times
- Check in product, put product away, label and date items accurately, and remove trash promptly
- Anticipate daily product needs and follow or develop a production list to stay ahead
- Order product and supplies as necessary
- Work alongside your teammates to ensure a smooth, positive experience for every customer
- Maintain compliance with Hy-Vee's dress code, hygiene standards, and all company policies
- Assist in other store areas and take on special projects as needed
You'll receive direction and support from:
- Store Director
- Store Manager
- Assistant Managers of Store Operations, Perishables, and Health Wellness Home
- Food Service Director
- Hy-Chi Department Manager
- Assistant Hy-Chi Department Manager
- Service Managers
Your Skills
- Follow written and verbal instructions with confidence
- Use basic math skills for simple addition, subtraction, counting, and recording
- Communicate clearly with customers and teammates in a friendly, helpful way
- Stay organized and keep up with the pace of a busy department
- High school diploma or equivalent required
- Food Safety Certification required
- six months or more of similar or related experience preferred
Reporting Relationships
Accountable and Reports to: Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home, Food Service Director, Hy-Chi Department Manager, Assistant Hy-Chi Department Manager, and Service Managers
Education and Experience
- High school diploma or equivalent required
- Food Safety Certification required
- Six months of similar or related experience preferred
Physical Requirements
- Frequently stand and walk throughout a shift in sales, food service, or delivery areas
- Where applicable to the role: ability to safely use sharp knives and blades for food preparation
- Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment
- Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards
- Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties
Working Environment
- This is a fast-paced role with significant activity throughout your shift.
- You may encounter continuous exposure to raw fish, flour, dust, noise, and temperature extremes, with occasional exposure to cleaning chemicals or solvents.
- Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.
Salary
The anticipated hourly starting wage for this position is $13.50 to $16.80 depending on experience.
Additional Information
For information on company benefits visit Benefits | Hy-Vee.
Employment is contingent upon the successful completion of a pre employment drug screen.