Surveillance Operator – CCTV & Casino Floor Watch

Caesars Entertainment; Bossier City (LA); On-site; USD 35,000 - 52,000; Full time

Job summary

Caesars Entertainment is seeking a Surveillance Operator-Swing at Horseshoe Bossier. The role protects assets and maintains security using CCTV and floor observations to create a safe environment for employees and guests.

Applicants should have strong customer service and communication skills, and be able to obtain a Non-Key LA Gaming license. Prior surveillance or casino knowledge is preferred, with flexibility to work diverse shifts.

Qualifications

• Excellent customer service, communication, organizational and writing skills.
• Experience in surveillance is preferred.
• Must obtain Non-Key LA Gaming license.
• Knowledge of casino games, payoffs, odds, procedures and game protection preferred.
• Knowledge of Gaming Control Board Regulations preferred.
• Ability to work any day of the week and any shift.
• Basic computer operating skills.
• Able to work well with co-workers and as part of a team.

Responsibilities

• Operates surveillance equipment (monitors, switchers, computers, controllers, cameras).
• Provides CCTV and personal observations to ensure compliance with laws, policies and controls.
• Meets attendance guidelines and adheres to regulations and company policies.

Skills

Customer service

Communication

Organizational skills

Written communication

Surveillance experience

Non-Key LA Gaming license

CCTV equipment

Tools

CCTV equipment

Job description

Caesars Entertainment is seeking a Surveillance Operator-Swing at Horseshoe Bossier. The role protects assets and maintains security using CCTV and floor observations to create a safe environment for employees and guests.

Applicants should have strong customer service and communication skills, and be able to obtain a Non-Key LA Gaming license. Prior surveillance or casino knowledge is preferred, with flexibility to work diverse shifts.