Surveillance Investigator II

Command Investigations; Charlotte (NC); Remote; USD 34,440 - 41,328; Full time

Benefits offered by this job

Accrued Paid Time Off

Medical, Dental, Vision, and Life Insurance

401(k) Plan

Paid Travel Time

Daily Vehicle Allowance

Performance incentives

Job summary

A national investigations firm is seeking a Surveillance Investigator II to join their team. This entry-level position involves conducting surveillance, documenting findings, and utilizing advanced digital equipment. The role requires flexibility in hours, including weekends and holidays. Candidates should have prior investigative experience, possess strong communication skills, and demonstrate integrity and professionalism. Opportunities for growth within the organization are available.

Qualifications

• 1+ years of demonstrated Private Investigator experience required.
• Must be 21 years of age or older.
• Valid driver’s license with clean DMV record necessary.
• Must carry personal auto insurance.

Responsibilities

• Conduct surveillance by monitoring subjects during daily activities.
• Develop and execute pre-surveillance planning tailored to each case.
• Submit comprehensive reports and video evidence within required timeframes.

Skills

Highly observant

Detail-oriented

Excellent judgment

Strong communication skills

Education

High school diploma or equivalent

College degree preferred

Tools

Digital camcorder

Smartphone

Laptop with Microsoft Word

Job description

Surveillance Investigator II

Join to apply for the Surveillance Investigator II role at Command Investigations, LLC.

Seniority level: Entry level. Employment type: Full-time. Job function: Other, Information Technology, and Management. Industries: Security and Investigations.

Description

Command Investigations, LLC is looking for Surveillance Investigators to become part of a dynamic team. This is a great opportunity for individuals with prior investigative experience who demonstrate integrity, independence, and a drive to succeed in a fast‑paced investigative environment.

Pay: $25‑$30 per hour (depending on state). Schedule: Not a standard 9‑5 role. Workdays and hours vary based on business needs. Weekends, overtime, and holidays typically required. Start times may be as early as 3:00 AM but 6:00 AM is common. Standard shifts are 8 hours but may extend up to 16 hours as needed. Note: No guarantee of hours or case assignments; we pride ourselves on distributing available cases fairly. Schedules are flexible with advanced discussion and notification.

Location: On the road with potential overnight stays when necessary. Growth Opportunities: Employees have opportunities to grow within a nationally recognized organization in an exciting and evolving industry.

Benefits

• Accrued Paid Time Off
• Medical, Dental, Vision, and Life Insurance
• 401(k) Plan
• Employee Referral Program
• Paid Travel Time
• Daily Vehicle Allowance
• Reimbursement for case‑related expenses
• Overnight Pay
• Additional performance incentives – Monthly Hot Shot bonus and Monthly Tiered bonus program based on performance

What You Will Do

• Conduct surveillance by monitoring, tracking, and recording subjects during daily activities
• Perform both vehicular and on‑foot surveillance while maintaining complete cover and discretion
• Develop and execute pre‑surveillance planning tailored to each location and case
• Record and document investigative findings through video and detailed written reports
• Capture subjects in a variety of environments, such as public spaces, events, and workplaces
• Submit comprehensive reports and video evidence within required timeframes
• Communicate consistently with team leaders regarding positions, observations, and tactical strategy
• Utilize digital surveillance equipment, web‑based technology, and investigative software
• Maintain confidentiality and professionalism while representing Command Investigations
• Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations

Requirements

Required Equipment

• Reliable vehicle with legal dark tint
• Smartphone
• Laptop with Microsoft Word
• Digital camcorder with date/time stamp and upload capability
• Covert camera of choice
• Tripod/monopod
• SD cards if applicable

What We Are Looking For

• Highly observant and detail‑oriented individuals
• Strong sense of integrity, independence, and reliability
• Excellent judgment and situational awareness
• Adaptability to changing environments and case demands
• Self‑motivated professionals who can work autonomously
• Strong written and verbal communication skills
• Professional demeanor with a commitment to discretion and client confidentiality
• Eagerness to learn and grow within the investigative industry

What You Will Bring

• 1+ years of demonstrated Private Investigator experience, not including law enforcement, military, etc.)
• Must be 21 years of age or older
• Valid driver’s license with clean DMV record
• High school diploma or equivalent required
• College degree preferred
• Must carry personal auto insurance with liability limits of 100k/300k/100k
• Proficient reading skills and ability to follow directions required
• Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multitasking skills. Flexibility and effective time management are required
• Ability to work holidays, weekends, and overtime requiredRegular, predictable, and full attendance, as assigned, is an essential function of the job
• Willingness to travel and work the required schedule, starting as early as 3:00 AM
• Complete a Command Investigations, LLC employment application, ability to pass a background check and submit to other pre‑employment tasks as required for employment

Physical Requirements

• The employee will be required to remember and understand certain instructions, guidelines, or other information.
• The employee should have the ability to lift up to and including 25lb/11.34kg on occasion.
• The employee will be required to sit, stand, and/or walk for long periods at a time.
• The employee will be required to enter text or data into a computer or other machine by means of a traditional keyboard.
• Specific vision abilities required for this position include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The associate must be able to hear, understand, and distinguish speech and surrounding sounds, such as traffic, environmental noises, or standard office activity.

About Command Investigations

Command Investigations, founded in 2012, is a nationally recognized investigations firm offering surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry. Grounded in core values of integrity, service, and results, we deliver fast, reliable outcomes and treat every client like they are our only client. Our team leverages cutting‑edge technology to stay at the forefront of the industry. With headquarters in Lake Mary, Florida, our experts provide services across the U.S. on a national scale.

Command Investigations, LLC is an Equal Opportunity Employer.