Surveillance Investigator

Allied Universal; Southaven (MS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Paid holidays and vacation time

Job summary

Allied Universal is seeking a Surveillance Investigator to conduct thorough investigations for insurance claims. The role involves discreet mobile and stationary surveillance of claimants. A valid Private Investigator's license and driver's license with driving experience are mandatory.

The ideal candidate should be independent, adaptable to shifting hours, and proficient in report writing and surveillance technology. Additional benefits include medical and retirement plans, alongside paid holidays and vacation time.

Qualifications

• Private Investigator's license required prior to applying.
• Must possess a valid driver’s license with at least one year of driving experience.
• Minimum of one year of verifiable work experience in investigations or similar fields.
• Flexibility to work varied hours including weekends and holidays.

Responsibilities

• Conduct independent investigations of insurance claims.
• Utilize various surveillance techniques and equipment to monitor subjects.
• Document and report observations coherently.
• Collaborate with law enforcement as necessary.
• Maintain confidentiality and adhere to legal standards.

Skills

Surveillance techniques

Report writing

Computer literacy

Multitasking

Stress management

Education

High school diploma or equivalent

Associate's Degree in Criminal Justice (preferred)

Tools

Microsoft Word

Video cameras

Laptops

Cell phones

Job description

Surveillance Investigator

Job Locations: US-TN-Memphis | US-MS-Southaven

Requisition ID: 2026-1623861

Overview

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you're ready to grow with the best, explore a career with us and make a difference.

Job Description

Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

Private Investigator's license required prior to applying.

Must possess a valid driver’s license with at least one year of driving experience.

Guaranteed 40 hours per week.

Responsibilities

• Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability.
• Utilize various surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and any relevant information in a clear and concise manner.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations.

Qualifications (Must Have)

• High school diploma or equivalent.
• Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course.
• Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service‑related field.
• Flexibility to work varied and irregular hours/days including weekends and holidays.
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
• Proficient in utilizing laptop computers, video cameras and cell phones.
• Capable of maintaining focus and multitasking effectively in a dynamic environment.
• Demonstrated ability to manage stressful situations with composure and professionalism.
• Ability to work in a very independent environment.

Preferred Qualifications (Nice to Have)

• Associate's Degree or higher, preferably in Criminal Justice.
• Security/Loss Prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance.
• Seven paid holidays annually, sick days available where required by law.
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law.

Equal Opportunity Statement

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.