Surveillance Investigator

Allied Universal; Hickory (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid holidays

Vacation time

Job summary

Allied Universal is seeking a Surveillance Investigator who will conduct discreet mobile and stationary surveillance of claimants for insurance investigation purposes. The ideal candidate will perform independent investigations across various coverage types and maintain legal standards during surveillance.

Applicants must have a Private Investigator’s license, a high school diploma, and at least one year of relevant work experience. This role offers opportunities for professional growth and provides comprehensive benefits.

Qualifications

• Private Investigator’s license required prior to applying.
• Flexibility to work varied and irregular hours including weekends.
• Minimum of one year verifiable work experience in investigations.

Responsibilities

• Conduct independent investigations of insurance claims.
• Document and report observations clearly and concisely.
• Utilize various surveillance techniques and equipment.

Skills

Surveillance techniques

Report writing

Adaptability

Independent work

Education

High school diploma or equivalent

Associate’s Degree in Criminal Justice (preferred)

Tools

Microsoft Word

Video cameras

Laptop computers

Cell phones

Job description

Company Overview

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Allied Universal is hiring a Surveillance Investigator. The Surveillance Investigator will perform discreet mobile and stationary surveillance of a Claimant to confirm current activities and capabilities to assist with the administration of an insurance claim.

Required Qualifications

• Private Investigator’s license required prior to applying.
• Must possess a valid driver’s license with at least one year of driving experience.

RESPONSIBILITIES

• Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability.
• Utilize various surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and any relevant information in a clear and concise manner.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations.

QUALIFICATIONS (MUST HAVE)

• High school diploma or equivalent.
• Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course.
• Minimum of one (1) year of verifiable work experience, preferably involving investigations or other protective service‑related field.
• Flexibility to work varied and irregular hours/days including weekends and holidays.
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
• Proficient in utilizing laptop computers, video cameras and cell phones.
• Capable of maintaining focus and multitasking effectively in a dynamic environment.
• Demonstrated ability to manage stressful situations with composure and professionalism.
• Ability to work in a very independent environment.

PREFERRED QUALIFICATIONS (NICE TO HAVE)

• Associate’s Degree or higher, preferably in Criminal Justice.
• Security/Loss Prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

BENEFITS

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance.
• Seven paid holidays annually, sick days available where required by law.
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.