Surveillance / Claims Investigator

Allied Universal; Fargo (ND); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan

Disability insurance

Seven paid holidays

Vacation accrual

Job summary

Allied Universal® Compliance and Investigation Services is seeking a Surveillance / Claims Investigator to validate facts of loss through scene investigations, claimant and witness interviews, and document interpretation.

The role requires handling diverse insurance claims with strong reporting skills, strict adherence to anti-fraud regulations, and flexibility to work varied hours, including weekends and holidays.

Qualifications

• Bachelor's degree in Criminal Justice is required or higher.
• Associate degree with 4+ years experience in complex insurance investigations or adjusting complex claims.
• High school diploma with 6+ years experience in complex insurance investigations or adjusting complex claims.

Responsibilities

• Investigate insurance claims across a variety of coverages including workers' compensation, general liability, property and casualty, and disability.
• Gather information independently and with clients and case managers via interviews, data collection, research, and scene investigations.
• Follow guidance from the insurance adjuster to perform essential field tasks for the investigation.
• Document information with clear, concise, and professional reports, memos, and letters.
• Run appropriate database checks and verify results.

Skills

Interviews & interrogation

Typing speed 40+ wpm

Flexible schedule

Proficient with laptop & mobile

Education

Bachelor's degree in Criminal Justice

Associate's degree in Criminal Justice (4+ years experience)

High school diploma (6+ years experience)

Job description

Overview

Company Overview:

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SIU investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference.

Job Description

Allied Universal® is hiring a Surveillance / Claims Investigator. Claim Investigators validate the facts of loss for Insurance claims through scene Investigations, claimant and witness Interviews, document retrieval and data Interpretation.

• No two days are the same!

• Auto and travel allowances!

• Mustpossessa valid driver's license with at least one year of driving experience

RESPONSIBILITIES:

• Investigate insurance claims for a variety of coverage to include workers' compensation, general liability, property and casualty and disability
• Gather information independently and in collaboration with clients and case managers through various methods such as data collection, interviews, research, and scene investigations
• Follow guidance from the handling insurance adjuster to perform field tasks essential to the investigation
• Develop and document information on any investigation in a professional and expert manner by writing clear, concise, and grammatically correct reports, memos, and letters
• Run appropriate database indices if necessary and verify the accuracy of results found

QUALIFICATIONS (MUST HAVE):

• Must possess one or more of the following:
  • Bachelor's degree in Criminal Justice
  • Associate's degree in Criminal Justice with a minimum of four (4) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
  • High school diploma with a minimum of six (6) years of demonstrated experience conducting complex insurance investigations or adjusting complex claims
• Ability to be properly licensed as a Private Investigator as required by the states in which you work
• Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
• Minimum of two (2) years of demonstrated experience conducting insurance claims investigations or adjusting complex claims
• Working knowledge and understanding of anti-fraud laws, insurance regulations, and compliance rules and standards in their home state and within their designated region of the country
• Special Investigative Unit (SIU) Compliance knowledge
• Ability to type 40+ words per minute with minimum error
• Flexibility to work varied and irregular hours and days including weekends and holidays
• Proficient in utilizing laptop computers and cell phones

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Military experience
• Law enforcement
• Insurance administration experience
• One or more of the following professional industry certifications:
  • Certified Fraud Investigator (CFE)
  • Certified Insurance Fraud Investigator (CIFI)
  • Fraud Claim Law Associate (FCLA)
  • Fraud Claim Law Specialist (FCLS)
  • Certified Protection Professional (CPP)
  • Associate in Claims (AIC)
  • Chartered Property Casualty Underwriter (CPCU)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Seven paid holidays annually, sick days available where required by law
• Vacation time offered at an initial accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com