Surveillance Agent - Part Time

Hollywood Casino Morgantown; Morgantown (PA); On-site; USD 22,041 - 27,552; Part time

Job summary

Hollywood Casino Morgantown is seeking a Surveillance Officer responsible for monitoring gaming activities, ensuring compliance with regulations, and preparing detailed incident reports. The role involves extensive use of CCTV and responding to common inquiries.

Applicants should have a high school diploma and preferably previous experience in security or loss prevention. The position offers a salary of $18.00 per hour, with opportunities for professional development. Join us in providing a safe and secure environment for all guests.

Qualifications

• Previous Security or Loss Prevention experience is preferred.
• Must be able to read, write, and speak English.
• Must qualify for a license with the Pennsylvania State Racing Commission.

Responsibilities

• Monitor gaming activities and operations.
• Record questionable activities and prepare incident reports.
• Patrol facility using CCTV and ensure compliance with laws.

Skills

Surveillance operation

Basic computer skills

Problem-solving

Communication

Education

High School Diploma or equivalent

Job description

Responsibilities

• Responsible for the clandestine monitoring of the following:
  • The gaming conducted at the slot machines.
  • The operations conducted at and in the cashiers' cage and any satellite cage.
  • The operations conducted at automated bill breaker machines, automated gaming voucher and coupon redemption machines, automated jackpot payout machines and automated teller machines.
  • The count processes conducted in the count room.
  • The movement of cash and slot cash storage boxes.
  • The entrances and exits, the gaming floor and the count room.
  • The gaming conducted at the table games.
  • The operation of any satellite cage or Poker room cage.
  • The storage areas used for the storage of chips, plaques, cards, dice, Sic Bo shakers, Pai Gow tiles and other equipment used to conduct table games.
• Responsible for the video recording of movements of table games boxes.
• Records questionable activity for review and possible use as evidence in court.
• Responsible for the preparation of daily logs and complete incident reports as circumstances dictate.
• When assigned to the CCTV monitoring room, “patrol” the facility through the use of pan, tilt, and zoom cameras and record all pertinent activity on the digital recording system.
• Ensures compliance with applicable laws and regulations.
• Ensures that proper security and chain of custody is maintained on all departmental evidence.
• Performs other duties as assigned by the Surveillance Asst Shift Manager.

Qualifications

• High School Diploma or equivalent.
• Previous Security or Loss Prevention experience is preferred.
• Basic computer and typing skills are required. Must be able to learn work-related computer programs.
• Must have the ability to read, write, and speak English.
• Must have the ability to respond to common inquiries or complaints from regulatory agencies.
• Must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Must be able to present information and respond to questions from employees.
• Must have the ability to read, analyze, and interpret technical procedures.
• Must have the ability to write reports.
• Must have the ability to perform basic math skills.
• Must have the ability to identify problems, collect data, analyze, and draw valid conclusions.
• Must have the ability to solve practical problems and deal with a variety of situations.
• Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.).
• Must qualify for a license with the Pennsylvania State Racing Commission and meet any credentialing requirements of the Pennsylvania Gaming Control Board.

Physical Demands

• Sitting 90% of the time.
• Standing 10% of the time.
• Lifting/moving maximum of 20 lbs.
• Must have excellent hand/eye coordination to operate camera switcher controls.

$18.00 per hour

Equal Opportunity Employer