Surgical Services Support Technician

Socket.dev; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Job summary

Socket.dev is seeking a Surgical Services Support Technician to assist with patient care and streamline case flow under direct RN supervision. You will support staff, maintain a safe environment, and help with instrument setup and transportation of specimens.

Responsibilities include effective communication, adherence to safety policies, and ongoing learning to improve performance. High school diploma or healthcare training with clinical rotations is required.

Qualifications

• High school diploma or equivalent with 1 year of experience, preferably within a customer service or healthcare role.
• Enrollment in any healthcare training program that requires clinical rotations with at least 1 clinical rotation completed.

Responsibilities

• Establish effective communication strategies.
• Support change within the department/organization.
• Perform patient care skills under RN supervision in a safe manner.
• Receive feedback constructively and follow directions.
• Identify learning needs to their preceptor.
• Be aware of impact of behavior on department efficiency.
• Seek nursing/physician or other health care team intervention when needed.
• Pursue knowledge and skill development based on feedback or needs.
• Maintain patient safety and recover by keeping areas clean, organizing rooms, cleaning equipment, and managing linens.
• Assist with patient positioning under RN supervision.
• Transport specimens to the lab.
• Open supplies and equipment to establish a sterile field.
• Care for and maintain specialty equipment (lasers, video towers, microscopes, positioning aids).
• Assist with setting up and ordering instrument trays; check SPD for broken items.
• Communicate with anesthesia and OR staff to prioritize assignments at shift start.
• Move patients on/off beds in the OR suite.
• Perform assigned work timely and productively.
• Follow all patient care and hospital information policies and safety procedures.
• Report equipment malfunctions to the appropriate department.
• Identify need for patient/family education.

Skills

Communication skills

Customer service experience

Healthcare experience

Teamwork

Safety awareness

Education

High school diploma or equivalent

Healthcare training with clinical rotations

Tools

Microcomputer experience

Job description

The Surgical Services Support Technician may perform assigned tasks which directly contribute to the care of patients and other patient related services as directed and under the supervision of a Registered Professional Nurse or Clinician. Provide support to the staff to facilitate the case flow within Surgical Services.

Responsibilities:

• Establish appropriate and effective communication strategies.
• Suggest and support change within the department/organization.
• Perform patient care skills working with preceptor (RN) in a safe manner according to policy and procedure.
• Constructively receive feedback and direction.
• Identify and communicate learning needs to their preceptor.
• Demonstrate awareness of the impact of his/her behavior on the efficient functioning of the department/organization.
• Seek out appropriate nursing, physician or other health care team intervention.
• Take action to improve knowledge, skill and performance based on feedback or on self-identified developmental needs.
• Maintain an environment conducive to patient safety and recovery including but not limited to: completing safety checks, keeping the department and OR rooms clean and organized, cleaning department specific equipment, changing bed linens, emptying linen hampers, keeping hallways clear of equipment and returning equipment.
• Assist with patient positioning under the supervision of an RN.
• Assist with transporting specimens to the lab.
• Assist with opening supplies and equipment to establish a sterile field.
• Assist with care, cleaning, and maintenance of all specialty equipment, including, but not limited to, lasers, video towers, microscopes, positioning supplies.
• Assist nurses with the set-up and ordering of instrument trays. Check daily with SPD for broken instruments, and incomplete trays.
• Effectively communicate with anesthesia and operating room staff to assure daily operating room assignments are prioritized at the start of each shift. Remains accessible in operating rooms at all times.
• Assist to move patients on and off bed in the OR suite.
• Perform assigned work in a timely and productive manner.
• Strictly adhere to all policies and practices relative to patient care and hospital related information.
• Comply with safety policies and procedures including standard precautions.
• Ensure equipment malfunctions are reported to the appropriate department.
• Identify need and/or provide patient/family education.

• High school diploma or equivalent with 1 year of experience, preferably within a customer service or healthcare role. -OR-Enrollment in any healthcare training program that requires clinical rotations with at least 1 clinical rotation completed.
• Microcomputer experience preferred.
• Ability to effectively communicate both orally and in writing.

Licensure, Certifications, and Clearances:

• CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran