Surgical Service Coordinator, Urology

Beth Israel Deaconess Medical Center, Inc.; Boston (MA); On-site; USD 34,000 - 47,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking an Administrative Coordinator to lead and coordinate administrative work for a division or department.

You will screen calls, manage complex calendars, arrange travel, prepare committee materials, and compose high-level correspondence. The role requires 3-5 years of related experience, strong MS Office skills, and the ability to analyze data and create detailed reports and presentations.

Qualifications

• High School diploma or GED is required.
• Associate's degree preferred.
• 3-5 years related work experience required.
• Advanced skills with Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access) and other web-based applications.
• May produce complex documents, perform analysis and maintain databases.

Responsibilities

• Screens telephone calls and access for high-level positions, determining meetings or referrals.
• Schedules and prepares for diverse appointments, meetings and travel arrangements.
• Oversees planning and preparation for committees.

Skills

Decision making

Problem solving

Written communications

Oral communications

Teamwork

Customer service

Knowledge

Education

High School diploma or GED

Associate's degree preferred

Tools

Microsoft Office

Job description

When you join the growing BILH team, you’re not just taking a job, you’re making a difference in people’s lives.

Job Summary:

Provides support for leadership positions and a division or department by leading and coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures.

Job Description:

Essential Responsibilities:

• Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation.
• Schedules and prepares for diverse and complex appointments, meetings and travel arrangements.
• Oversees planning and preparation for committees.
• Distributes minutes, prepares agenda, materials and committee work.
• Plans, coordinates and makes recommendations in preparation for high-profile programs and events for the department.
• Independently composes and edits complex and sensitive correspondence, reports and documents for final approval by manager.
• Compiles, analyzes and summarizes data from multiple sources to create detailed complex documents, reports and high-level presentations.

Required Qualifications:

• High School diploma or GED required.
• Associate's degree preferred.
• 3-5 years related work experience required.
• Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications.
• May produce complex documents, perform analysis and maintain databases.

Competencies:

• Decision Making: Ability to make decisions that are guided by precedents, policies and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area.
• Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
• Independence of Action: Ability to set goals and determines how to accomplish defined results with some guidelines. Manager/Director provides broad guidance and overall direction.
• Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.
• Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.
• Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
• Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments.
• Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:

Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

Pay Range:

Pay Range: $24.98 - $33.62 The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs. Our culture promotes continuous learning, growth, innovation and a sense of belonging. We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life. While you're busy caring for and supporting our patients, we take care of you.