Surgical Scheduling Coordinator II - Vascular Surgery

The Medical College of Wisconsin, Inc.; Wauwatosa (WI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Paid parental leave

403B retirement package

On campus fitness facility

Job summary

The Medical College of Wisconsin, Inc. is seeking a Surgical Scheduling Specialist to support the department by coordinating routine and complex operative cases, communicating with clinical staff, and ensuring efficient scheduling and patient education throughout pre- and post-operative processes.

Responsibilities include coordinating pre-procedure planning, generating pre-certification orders, and utilizing EPIC OpTime for scheduling, while maintaining a collaborative and patient-centered

Qualifications

• Proven experience in surgical scheduling and administration in a healthcare setting.

Responsibilities

• Schedule routine and complex operative cases and coordinate with providers and OR staff.

Skills

Surgical scheduling

Organization

Communication

Medical terminology

Scheduling software

EHR proficiency

Problem solving

Patient care

Education

High School Diploma

Tools

EPIC OpTime

Job description

SummaryCoordinate surgical scheduling for the Department/Division/Program. Provide support to the team to facilitate the achievement of the program’s goals.Primary ResponsibilitiesSchedules routine and complex operative cases. Facilitate extensive care coordination requires when multiple services are required. Reschedules, cancels surgical procedures efficiently and effectively. Communicates with clinical staff to coordinate mutually acceptable procedural times between the provider offices and the operating room.Collaborate with other surgical schedulers to resolve scheduling conflicts and optimize the surgical scheduleFacilitates internal and external communication with staff, providers and patients.Act as a resource for patients, providing detailed information about surgery scheduling, pre-operative and post-operative instructions, and addressing any patient concerns or questions.Offer guidance and support to patients to enhance their understanding and comfort with the surgical process. Coordinate pre-procedure planning, including pre-op, post-op visits and any necessary diagnostic testingGenerates referral and/or pre-certification orders and follows the pre-certification through completionUtilizes OpTime (EPIC) for scheduling patients for surgical proceduresPerforms all duties in a collegial manner within patients, OR staff, other departments and physician offices. Contributes to a supportive and healthy work environment.Other duties as assigned.Knowledge – Skills – AbilitiesProven experience in surgical scheduling and administration, preferably in a healthcare setting.Exceptional organizational skills, meticulous attention to detail, and the ability to manage complex scheduling scenarios.Strong written and verbal communication skills, with a focus on patient education and support.Proficiency in medical terminology and a deep understanding of healthcare regulations and insurance processes.Familiarity with scheduling software, electronic health records (EHR) systems, and data analysis tools.Ability to handle sensitive patient information with discretion and professionalism.Strong problem-solving skills and adaptability to address unique scheduling challenges.Commitment to maintaining the highest standards of patient care.QualificationsAppropriate experience may be substituted for education on an equivalent basis.Minimum Required Education: High School DiplomaMinimum Required Experience: 3 years, proven experience in a healthcare scheduling or administrative role.#LI-SN1Physical RequirementsWork requires occasionally lifting moderate weight materials, standing, or walking continuously.Work EnvironmentOccasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment.Sensory AcuityAbility to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.Why MCW?Outstanding Healthcare Coverage, including but not limited to Health, Vision, and Dental. Along with Flexible Spending options403B Retirement PackageCompetitive Vacation and Paid Holidays offeredTuition ReimbursementPaid Parental LeaveEmployee & Family Assistance Program (EFAP)Pet InsuranceOn campus Fitness Facility, offering onsite classesAdditional discounted rates on items such as: Select cell phone plans, local fitness facilities, Milwaukee recreation and entertainment etc.For a brief overview of our benefits see: Benefits OverviewFor a full list of positions see: MCW CareersAt MCW all of our endeavors, from our internal operations to our interactions with our partners, are driven by our shared organizational values: Caring – Collaborative – Curiosity – Inclusive – Integrity – Respect. We are committed to fostering an inclusive environment that values diversity in backgrounds, experiences, and perspectives through merit-based processes and in alignment with all applicable laws. We believe that embracing human differences is critical to realize our vision of a healthier world, and we recognize that a healthy and thriving community starts from within. Our values define who we are, what we stand for and how we conduct ourselves at MCW. If you believe in embracing individuality and working together according to these principles to improve health for all, then MCW is the place for you. For more information, please visit our institutional website.MCW as an Equal Opportunity Employer and Commitment to Non-Discrimination:The Medical College of Wisconsin (MCW) is an Equal Opportunity Employer. We are committed to fostering an inclusive community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, predisposing genetic characteristic, or military status. Employees, students, applicants or other members of the MCW community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.