Surgical Scheduling and Data Assistant Lead

Billings Clinic; Billings (MT); Hybrid; USD 62,179,000 - 77,710,000; Full time

Job summary

Billings Clinic in Billings, Montana, is seeking a Surgical Scheduling and Data Assistant Lead to coordinate clerical and data support for the Surgery Department. You’ll input data, schedule procedures and maintain essential records in a fast-paced hospital setting.

You will interact with physicians, patients and staff, develop reports and train new schedulers while upholding safety and compliance standards. This is a full-time day-shift role with a competitive wage DOE.

Qualifications

• High School diploma or GED required.
• Two years of progressive data management and coordination experience, preferably in health care.
• Experience with customer service and interacting with physicians and patients.

Responsibilities

• Maintain a detailed knowledge of the OR information system's functionality and structure.
• Utilizes computer system to maintain logs, schedules procedures, and input statistics.
• Coordinate anesthesia provider schedules for Main OR and Surgery Center.
• Design and produce reports, data graphs and project documentation as needed.
• Provide routine administrative support and handle department communications.

Education

High School or GED

Job description

Surgical Scheduling and Data Assistant Lead

You’ll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet® Recognition consecutively since 2006.

And you’ll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine!
You can make a difference here.

About Us

Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality.

Your Benefits

We provide a comprehensive and competitive benefits package to all full- and part-time employees (minimum of 20 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more.

Magnet: Commitment to Nursing Excellence

Billings Clinic is proud to be recognized for nursing excellence as aMagnet®-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years.

Pre-Employment Requirements

All new employees must complete several pre-employment requirements prior to starting.

Surgical Scheduling and Data Assistant Lead

SURGICAL SERVICES (BILLINGS CLINIC HOSPITAL)

req12857

Shift: Day

Employment Status: Full-Time (.75 or greater)

Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt)

Starting Wage DOE: $21.70 - $27.12

Under general supervision and according to established policies and procedures, is responsible for coordinating clerical and administrative support functions within the Surgery Department to include logs, records and manual maintenance, establishing essential records and databases, inputting data into computer for scheduling, charge entry, in-service time, statistical data, etc. Appropriately interacts with physicians, patients, family and staff. Supports unit activities to ensure smooth functioning of the area.

Essential Job Functions

• Maintain a detailed knowledge of the OR information system’s functionality and structure. Understands the implications of the data and how the data is utilized. Participates in maintaining the integrity of the system data. Develops and maintains records and files in an organized manner.
• Utilizes computer system to maintain a variety of logs and information databases, schedule procedures, creates and maintain surgery blocks for Main OR and Surgery Center, documents in-service time for staff, input and retrieve statistical data, etc.
• Daily review, assignments and coordination of anesthesia provider group for Main OR and Surgery Center.
• Designs and produces documents, forms, reports and data graphs for projects and programs based on needs identified by the staff and/or leadership. Duties include data gathering, database extractions, and data analysis for various projects and preparation of a variety of reports and data graphs requiring independent judgment with minimal supervision.
• Provides routine administrative support to the department staff including answering of two incoming telephone lines, communication coordination, and surgery scheduling.
• Communicates appropriately with customers to identify concerns and issues, investigates and coordinates resolution of non-routine problems. Initiates appropriate follow‑up to ensure that all matters requiring attention are addressed promptly and efficiently. Refers more complex problems to the Clinical Coordinators, Manager or Director as appropriate.
• Design and develops documentation of new staff orientation and training. Provides training and support to new surgery schedulers.
• Identifies needs and sets goals for own professional growth and development; meets all system/departmental educational requirements.
• Maintains competency in all organizational, departmental and outside agency safety standards relevant to job performance.
• Supports and models behaviors consistent with Billings Clinic’s mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance.
• Performs all other duties as assigned or as needed to meet the needs of the department/organization.

Minimum Qualifications

Education

• High School or GED

Experience

• Two years of progressive experience in coordinating activities and information/data management preferably in a health care field.
• Prior experience must have also included interactive customer service responsibilities

Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered

Billings Clinic is Montana’s largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at www.billingsclinic.com/aboutus

Billings Clinic is committed tobeing an inclusive and welcoming employer, that strives to be kind, safe, andcourageous in all we do. As an equal opportunity employer, our policies andprocesses are designed to achieve fair and equitable treatment of all employeesand job applicants. All employees and job applicants will be provided the sametreatment in all aspects of the employment relationship, regardless of race,color, religion, sex, gender identity, sexual orientation, pregnancy, maritalstatus, national origin, age, genetic information, military status, and/ordisability. To ensure we provide an accessible candidate experience forprospective employees, please let us know if you need any accommodations duringthe recruitment process.

Human Resources is located on the corner of North 29th and8th Avenue North. Enter through the main entrance to the building and go to the lower level. Human Resources is located at the bottom of the main entrance staircase to the right.