Surgical Scheduler - Vascular Practice - Jefferson-Abington Full-Time Days

Thomas Jefferson University & Jefferson Health; Lansdale, Buffalo (Montgomery County, NY); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Surgical Scheduler to enhance the patient experience by efficiently scheduling procedures and surgeries. This role emphasizes the importance of courteous interactions and adherence to HIPAA regulations, ensuring that all necessary patient information is collected and processed. The ideal candidate will thrive in a fast-paced environment, managing multiple tasks while maintaining a focus on delivering exceptional service. Join a dedicated team committed to providing a positive experience for all patients and visitors in a supportive healthcare setting.

Qualifications

• High School Diploma or equivalent required.
• Customer service experience preferred.

Responsibilities

• Schedule inpatient/outpatient procedures and surgeries professionally.
• Collect and review patient insurance information and obtain prior authorizations.
• Confirm appointment times and provide pre-operative instructions.

Skills

Customer Service

Data Processing

Multitasking

Education

High School Diploma

Job description

Surgical Scheduler - Vascular Practice - Jefferson-Abington Full-Time Days

Job Details

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports the delivery of the Jefferson Experience by emphasizing prompt and courteous treatment of all patients.

Essential Responsibilities:

1. Interacts with co-workers, visitors, and staff consistent with Jefferson's values.
2. Collects and reviews patient insurance information, including obtaining prior authorizations (inpatient and outpatient) and referral information, ensuring all necessary approvals are in place before scheduled procedures.
3. Completes pre-procedure phone calls and confirms appointment times with patients.
4. Provides patients with all necessary pre-operative instructions.
5. Adheres to HIPAA privacy and security requirements, ensuring compliance with all applicable regulations.
6. Performs other duties as assigned.

Job Requirements

• High School Diploma or equivalent required.
• Customer service and/or patient-facing healthcare experience preferred.
• Willingness to support a positive Jefferson Experience for all patients and visitors.
• Ability to process and interpret data.
• Ability to multitask while managing a time-sensitive workload.

Work Shift

Day shift (United States of America)

Worker Sub Type

Regular

Primary Location Address

1200 Old York Road, Abington, Pennsylvania, United States of America