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The Surgical Scheduler at Jefferson Health enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The role emphasizes prompt, respectful treatment of all patients as part of the Jefferson Experience.
Responsibilities include collecting and reviewing patient insurance information (including prior authorizations and referrals), confirming appointment times, providing pre-operative instructions, and ensuring HIPAA and
The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients.
Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure.
Completes pre-procedure phone calls and confirms appointment times with patients via telephone.
Provides patient with all necessary pre-operative instructions.
Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
Other duties as requested or assigned.
High School Diploma/GED
Excellent communication skills.
Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors. Ability to process and interpret data. Ability to multi task while managing a time sensitive workload.
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Workday Day (United States of America)
Regular
Jefferson University Physicians Primary Location Address 833 Chestnut Street, Philadelphia, Pennsylvania, United States of America
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including p