Surgical Instrument Repair Technician

MWI Animal Health; Sturbridge (MA); On-site; USD 43,000 - 79,000; Full time

Job summary

Cencora is seeking a Surgical Instrument Repair Lab Technician to service and repair veterinary surgical instruments. Under the Repair Lab Supervisor, you will perform sharpening, brazing, etching, and color dotting, while maintaining quality and safety standards.

You will coordinate workflow, prepare work orders, and ensure timely completion. Strong repair experience, attention to detail, and teamwork are essential for success in this role.

Qualifications

• High School diploma or equivalent.
• Minimum five years instrument repair experience.
• Mechanical aptitude and experience using instrument repair equipment such as Utility Sharpeners, Belt Sanders and Bench Grinders is preferred.

Responsibilities

• Assume workflow and meeting due dates of repairs, etching and color dot work when the Repair Lab Supervisor is absent.
• Works with industrial machinery to service and repair surgical instruments for veterinary use.
• Repair services consist of, but are not limited to: sharpening, alignment, refinishing, refurbishing and brazing of all surgical instruments.
• Use polishing equipment to achieve a high-quality instrument repair as defined by customer work orders or other written documentation.
• Be able to accomplish instrument identification processes such as color dotting and etching.
• Be able to accurately complete work order summaries.
• Be able to maintain inventory of parts and supplies in the repair center and submits order requests for new products and/or vendors.
• Be able to work in a team environment to identify tools and equipment necessary to support SPO’s and improvements in efficiencies in cellular areas and inline processes.
• Be able to work in a team environment to conform with SOP’s and Securos safety procedures necessary to meet workflow, turnaround time and quality standards.
• Be able to explain work defects (written and verbal) to Securos set standards in quality and functioning movement of instruments.
• Works closely with the Wet Lab supervisor to ensure quality instrumentation for teaching.
• Act as a team player in facilitating the repair lab to set daily output targets.
• Communicates effectively with customers; listens to customers’ needs and takes appropriate action to meet such needs.
• Knowledge of all instrument repair equipment such as, Bench Grinder, Mill, Press, Etch Maker, Utility Sharpener, Belt Sanders, Polishers and Ultrasonic cleaners with skills to service instruments as needed.
• Follow established work procedures and standard practices. Aid in footnotes and “ERF” (Engineer Request Forms) in work procedures and standard practices as needed.
• Maintain clean work areas and follow guidelines of organization and equipment preventative care by utilizing 5s (Sort, Straighten, Shine, Standardize, Sustain).
• Identify and track required equipment service. Participate in equipment service and identify any abnormalities in repair lab equipment and seek assistance
• Works directly with Supervisor to identify opportunities to improve efficiency.
• Participates in ongoing continuing education and training seminars as related to the job description for both himself/herself and shop personnel.
• Performs additional duties and assignments as needed

Skills

Customer service

Interpersonal skills

Multitasking

Microsoft Excel

Microsoft Word

Teamwork

Education

High School diploma or equivalent

Tools

Bench Grinder

Mill

Press

Etch Maker

Utility Sharpener

Belt Sanders

Polishers

Ultrasonic cleaners

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Shift details: Monday through Friday 6:00am until 2:30pm (shift is flexible)

Under the direction of the Repair Lab Supervisor, the Securos Surgical Instrument Repair Lab Technician will be responsible for the daily servicing of surgical instruments. Duties include: repair, inspection, cleaning, polishing, burring, and brazing. The Associate will participate in the creation and maintenance of procedural methods, and will participate in coordinating workflow, as well as selecting equipment and tools required to support the Repair Lab activities. He/she will participate in color dotting (or similar) activities and be held accountable for safety standards implemented in the workspace.

Primary Duties And Responsibilities

• Assume workflow and meeting due dates of repairs, etching and color dot work when the Repair Lab Supervisor is absent.
• Works with industrial machinery to service and repair surgical instruments for veterinary use.
• Repair services consist of, but are not limited to: sharpening, alignment, refinishing, refurbishing and brazing of all surgical instruments.
• Use polishing equipment to achieve a high-quality instrument repair as defined by customer work orders or other written documentation.
• Be able to accomplish instrument identification processes such as color dotting and etching.
• Be able to accurately complete work order summaries.
• Be able to maintain inventory of parts and supplies in the repair center and submits order requests for new products and/or vendors.
• Be able to work in a team environment to identify tools and equipment necessary to support SPO’s and improvements in efficiencies in cellular areas and inline processes.
• Be able to work in a team environment to conform with SOP’s and Securos safety procedures necessary to meet workflow, turnaround time and quality standards.
• Be able to explain work defects (written and verbal) to Securos set standards in quality and functioning movement of instruments.
• Works closely with the Wet Lab supervisor to ensure quality instrumentation for teaching.
• Act as a team player in facilitating the repair lab to set daily output targets.
• Communicates effectively with customers; listens to customers’ needs and takes appropriate action to meet such needs.
• Knowledge of all instrument repair equipment such as, Bench Grinder, Mill, Press, Etch Maker, Utility Sharpener, Belt Sanders, Polishers and Ultrasonic cleaners with skills to service instruments as needed.
• Follow established work procedures and standard practices. Aid in footnotes and “ERF” (Engineer Request Forms) in work procedures and standard practices as needed.
• Maintain clean work areas and follow guidelines of organization and equipment preventative care by utilizing 5s (Sort, Straighten, Shine, Standardize, Sustain).
• Identify and track required equipment service. Participate in equipment service and identify any abnormalities in repair lab equipment and seek assistance
• Works directly with Supervisor to identify opportunities to improve efficiency.
• Participates in ongoing continuing education and training seminars as related to the job description for both himself/herself and shop personnel.
• Performs additional duties and assignments as needed

Experience And Educational Requirements

• High School diploma or equivalent is necessary. Minimum five years instrument repair experience and/or polishing and burring experience,
• mechanical aptitude and experience using instrument repair equipment such as Utility Sharpeners, Belt Sanders and Bench Grinders is preferred.

Minimum Skills, Knowledge And Ability Requirements

• Excellent customer service, interpersonal, presentation, attention to detail, organizational skills, and excellent teamwork are necessary.
• Ability to multi-task, follow written and verbal instructions, work independently and with a team with limited supervision. Advanced working
• knowledge and proficiency using Microsoft Excel and Word are required. Previous experience in animal health industry will be helpful.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Salary Range*

$43,300 - 79,310

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis.

Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: MWI Veterinary Supply Company