Surgery Scheduler Coordinator II-Fort Worth, Tx

US Oncology Inc.; Fort Worth (TX); On-site; USD 52,000 - 64,000; Full time

Job summary

The US Oncology Network seeks a Surgical Support Coordinator for the Texas Oncology Fort Worth Cancer Center. This role coordinates surgical cases, pre-operative clearances, and related billing approvals in a fast-paced oncology setting.

Responsibilities include ensuring accurate charting, coordinating with providers and facilities, and maintaining HIPAA compliance while delivering high-quality patient care.

Qualifications

• High School diploma or equivalent required.
• 3+ years medical office or hospital experience; Level Sr requires 4 years.
• Experience with PMS and EHR platforms.
• Proficiency with Microsoft Office (Outlook, Word, Teams, Excel) required.
• Knowledge of medical and surgical terminology and insurance benefits and authorization procedures.
• Must complete onboarding courses within 45 days of starting.

Responsibilities

• Oversee and manage continuum of surgical case coordination within department standards.
• Coordinate, schedule, and authorize pre-operative clearance testing and imaging as ordered.
• Coordinate surgical cases between patients, co-surgeons, vendors, first assists, and facilities.
• Ensure reports (pathology, post-operative notes) are captured in the chart.
• Review and confirm surgical details and pre-appointment instructions with patients.
• Audit referrals and authorizations to ensure accuracy and prevent reimbursement delays.
• Evaluate service costs and complete financial clearance before service delivery.
• Manage physician OR blocks with surgical facilities per policy.
• Document/update patient records in designated systems for accuracy.
• Provide support to providers to solve complex administrative issues.
• Maintain HIPAA confidentiality and compliance.
• Other duties as assigned.

Skills

PMS & EHR knowledge

Microsoft Office

Medical terminology

Insurance benefits & authorizations

Onboarding within 45 days

Education

High School diploma or equivalent

4 years medical office or hospital experience

Clinical experience as medical assistant or surgery scheduler

Tools

PMS systems

EHR platforms

Job description

Overview

The US Oncology Network is looking for a Surgical Support Coordinator to join our team at Texas Oncology Fort Worth Cancer Center located at 500 South Henderson St, Ft Worth, Tx 76104. Typical work week is Monday through Friday 8:00a - 4:30p.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same today—at Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve “More breakthroughs. More victories.” in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

Responsibilities

• Effectively oversee and manage the continuum of surgical case coordination within department standards
• Coordinate, schedule, and authorize pre-operative clearance testing (e.g. cardiac, pulmonary) and any diagnostic imaging (e.g. CT, MRI, US, X-Ray) as ordered
• Effectively coordinates surgical cases between patients, co-surgeons, vendors, first assists, and facilities
• Ensure that reports (e.g pathology, post-operative note, etc) are captured in the chart
• Reviews and confirms with patients all surgical details and any pre-appointment instructions or protocols (e.g arrival, bowel prep, etc.)
• Requests, reviews, and audits to ensure that appropriate referrals and authorizations are obtained in advance of all scheduled procedures/surgeries in adherence to medical policy as outlined by payors to ensure accuracy and prevent delay in reimbursement
• Evaluate service costs and execute financial clearance and patient care commitments prior to service delivery
• Manages physician operating room (OR) blocks with surgical facilities in accordance with facility policy
• Accurately documents/updates patient records in designated systems to ensure all parties have accurate information
• Provides support and information to providers to problem solve and manage complex administrative issues
• Maintains strictest confidentiality; adheres to HIPAA guidelines/regulations
• Other duties as requested or assigned

Qualifications

The Surgery Support Coordinator will have the following experience:

Level 1

• High School diploma or equivalent required.
• Position requires at least three (3) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred
• Knowledge of multiple PMS and EHR platforms preferred.
• Experience with Microsoft Office Products (Outlook, Word, Teams, and Excel) required.
• Proficiency with medical and surgical terminology and knowledge of insurance benefits, eligibility, and authorization procedures.
• Must successfully complete required onboarding courses and on-demand training within 45 days of occupying position

Level Sr

• Position requires four (4) years of medical office or hospital experience with progressive responsibility or equivalent combination of education and work experience. Clinical experience as a medical assistant or surgery scheduler preferred.

COMPETENCIES

• Uses Technical and Functional Experience: Possesses up to date knowledge of the profession and industry; accesses and uses other expert resources when appropriate
• Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility
• Uses Sound Judgement: Makes timely, cost effective and sound decisions; makes decisions under conditions of uncertainty.
• Shows Work Commitment: Sets high standards of performance; pursues aggressive goals and works efficiently to achieve them.
• Commits to Quality: Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluated products, processes, and service against those standards; manages quality; improves efficiencies.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk and hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

WORK ENVIRONMENT:

This is an in-office position. The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic environment. Work will involve in-person and virtual interaction with co-workers and management and/or clients. Work may require minimal travel by air or automobile to office site.