Surgery Scheduler

City of Lincoln; Eugene (OR); On-site; USD 42,000 - 56,000; Full time

Job summary

Slocum Orthopedics is seeking a full-time Surgery Scheduler to manage orthopedic surgeries across multiple facilities for several physicians in a fast-paced medical office. The role requires handling multiple phone lines and delivering clear verbal and written communication.

The ideal candidate will have healthcare front/back office scheduling experience, with orthopedic exposure and CMA certification preferred. AA/EEO/Disability/Vet status is noted in the job description.

Qualifications

• High school diploma, GED, or one to three months related experience and/or training, or equivalent combination of education and training.
• Minimum of two years in a related health care setting, including back office or front office administrative roles.
• Orthopedic experience and/or previous surgery scheduling experience preferred.
• Certified Medical Assistant preferred.

Responsibilities

• Manage Slocum surgery block/open time for Sacred Heart, McKenzie Willamette, McKenzie Surgery Center, Slocum ASC, and Day Surgery at Riverbend.
• Ability to manage multiple telephone lines in a call center setting scheduling new surgery appointments.
• Enter all information into the computer while on the telephone or face to face with a patient.
• Run reports to create Excel spreadsheets and communicate with component reps about upcoming surgeries.
• Communicate effectively and clearly with patients and co-workers.
• Schedule pre-op visits.
• Schedule anesthesia visits as indicated by facility.
• Schedule Total Joint class for Lower extremity Total Joint patients.
• Send PCP/Sub-specialty medical clearance requests as indicated by surgeon.
• Maintain cheat sheets for providers in your assigned area.
• Monitor and respond to Hospital Data Exchange emails.
• Notify Scheduling Leads and Physician Assistant Supervisor when providers are scheduling surgery off template.
• Release unused Slocum block time within the facility guidelines.
• Provide additional patient education regarding surgery and diagnostic procedures.
• Meet monthly with the Surgery Scheduling Team.
• Use Surgery checklist for every patient scheduled.
• Complete Surgery checklist in its entirety within 24 hours of scheduling the surgery.
• Other duties as assigned

Job description

• Job Category 51
• Employee Type Non-Exempt

Description

• Manage Slocum surgery block/open time for Sacred Heart, McKenzie Willamette, McKenzie Surgery Center, Slocum ASC, and Day Surgery at Riverbend.
• Ability to manage multiple telephone lines in a call center setting scheduling new surgery appointments.
• Maintain Knowledge of how to understand and fill Slocum surgery block/open time for Sacred Heart, McKenzie Willamette, McKenzie Surgery Center, Slocum ASC, and Day Surgery at Riverbend.
• Enter all information into the computer while on the telephone or face to face with a patient
• Run reports to create Excel spreadsheets and communicate with component reps about upcoming surgeries
• Communicate effectively and clearly with patients and co-workers
• Tasks PA for surgery authorization
• Schedule pre-op visits
• Schedule anesthesia visits as indicated by facility
• Schedule Total Joint class for Lower extremity Total Joint patients
• Send PCP/Sub-specialty medical clearance requests as indicated by surgeon.
• Maintain cheat sheets for providers in your assigned area.
• Monitor and respond to Hospital Data Exchange emails
• Notify Scheduling Leads and Physician Assistant Supervisor when providers are scheduling surgery off template
• Release unused Slocum block time within the facility guidelines
• Provide additional patient education regarding surgery and diagnostic procedures
• Meet monthly with the Surgery Scheduling Team.
• Use Surgery checklist for every patient scheduled
• Complete Surgery checklist in its entirety within 24 hours of scheduling the surgery
• Other duties as assigned

Requirements

• High school diploma, GED, or one to three months related experience and/or training, or equivalent combination of education and training.
• Minimum of two years in a related health care setting, including back office or front office administrative roles.
• Orthopedic experience and/or previous surgery scheduling experience preferred.
• Certified Medical Assistant preferred.

Summary

Slocum Orthopedics is currently recruiting for a Full Time Surgery Scheduler. This position is responsible for scheduling orthopedic surgeries at multiple facilities for several physicians in a busy medical office. This person must have the ability to manage multiple telephone lines, and have excellent verbal and written communication skills.

Slocum is an AA/EEO/Disability/Vet employer.