Surface Experts Master Technician

Surface Experts North Fort Worth; Naperville (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Bonus opportunity

Paid training

Company car or car allowance

Tools provided

Paid holidays and vacation

Medical/dental/vision benefits

Profit sharing retirement plan

Job summary

Surface Experts seeks a Master Technician in Naperville, IL. The role is full-time, Monday through Friday, with no weekend work, paying $55,000–$70,000 per year, plus monthly bonuses and benefits. Training is provided and a company car or allowance is included.

Responsibilities include leading technicians, performing diverse surface repairs, and ensuring exceptional customer service. Materials and tools are supplied, with opportunities for growth.

Qualifications

• Attention to detail and problem-solving skills.
• Excellent work ethic and communication abilities.
• Clean and insurable driving record.
• Spanish language skills a plus.

Responsibilities

• Lead technicians and coach team on repair tasks.
• Perform spot repairs on countertops, cabinets, floors and more.
• Ensure high customer satisfaction through professional service.
• Coordinate with customers and schedule work efficiently.

Skills

Hands-on experience

Team leadership

Customer service

Facilities maintenance experience

Color matching / art background

Autonomous work

Commitment to 2-year tenure

Job description

Surface Experts Master Technician - Full Time, Mon-Fri, 8:30am-4:30pm, Pay based on Experience, plus Monthly Bonus's, No Weekends, Paid Vacation, Paid Holidays, Profit Sharing Retirement plan, Paid Training and Company car or allowance, all materials/tools provided

We are a fast-growing local company that focuses on spot repairs to a wide-variety of interior and exterior surfaces - countertops, cabinets, floors, tubs, tile, sinks, appliances and more. We work in homes, multi-family housing, hotels and a wide-variety of businesses. We save our customers time and money by quickly repairing damaged areas versus replacing or resurfacing. We also keep building materials out of landfills by allowing customers to extend the life of their current surfaces.

Skills

• Experience working with your hands, whether that’s in Cabinetry, Construction, artistic endeavors, manufacturing or even a hobby, etc
• Serve as Technician leader - chief problem solver, coach other Technicians
• If you are heading to the twilight of your career in a trade and are seeking a nice change with plenty of variety in your day, this is for you!
• Having experience working in facilities maintenance can be very helpful
• It is helpful, but not necessary to have an Art background. Understanding color and how to match color is a large part of what we do. If you are color blind then this is not the job for you.
• Experience working directly with customers. You should be highly customer-service oriented, and comfortable working autonomously to ensure a high degree of customer satisfaction
• Interest in growing with a new business and possibly growing into a leadership role
• The training process is extensive so we are only interested in hiring someone who can make at least a 2-year commitment

Job Benefits

• Competitive compensation with commission and bonus opportunity
• Paid holidays and vacation
• Paid training
• Medical, dental and vision benefits as well as 401(k) after onboarding period
• A company car and/or car allowance for commuting and job duties

Additional Job Requirements

• Attention to detail
• Ability to trouble-shoot and creatively problem-solve
• Commitment to meet project timelines
• Excellent work ethic
• Clean and insurable driving record (Required/Verified)
• Strong communication skills (Spanish speaking skills a plus)

Experience a Day-in-the-life of a Surface Experts Technician - watch our YouTube Video here: https://www.youtube.com/watch?v=vJ0nCFdtqqs

Training is paid and take place both on-the-job and in Spokane, WA. Pay is commensurate with level of skill and experience.

Benefits

• Competitive compensation with commission/bonus opportunity
• Paid holidays and accruable vacation
• Paid training
• A company car and/or car allowance for commuting and job duties
• All tools/materials provided
• No nights or weekends

Schedule

• Monday to Friday, no nights or weekends

This Job Is a job for which military experienced candidates are encouraged to apply

Compensation: $55,000.00 - $70,000.00 per year

About Surface Experts

Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.

• Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
• Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.

Our Mission

Our mission is to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, money and materials which end up in landfills.

Our Vision

To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

Core Values

Serve Others

• Put Relationships First
• No Jerks
• Be Humble

Be a Problem Solver

• Be Curious
• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve

Trust the Process

• Be Organized
• Be Teachable
• Put Business Needs Above Personal Wants

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.