Surety Bond Account Manager

Acrisure South Insurance Services, LLC; Florida; On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision, life and disability insurance

Paid time off and holidays

Immediate vesting in a 401(k) plan

Job summary

Acrisure South Insurance Services, LLC is seeking a detail-oriented professional to assist clients in providing for their bond needs. This role will work closely with clients, client advisors, and surety company representatives to maintain and update bond files and ensure accurate bond requests.

The candidate must have strong time management skills and experience in dealing with sensitive information. This is an in-office position based in Miami Lakes, Florida, which requires a professional demeanor and the ability to work effectively in a team environment.

Qualifications

• Prior experience in surety bonds required.
• Prior bookkeeping, accounting or banking/insurance experience preferred.

Responsibilities

• Maintain and update client financial and bond files.
• Prepare bid and final bonds.
• Act as liaison with surety companies.

Skills

Attention to detail

Strong proofreading skills

Excellent time management

Fluency with Microsoft Outlook, Word and Excel

Effective verbal communication

Education

High school diploma or equivalent

Some college preferred

Florida Property & Casualty insurance license

Job description

Location: Miami Lakes, FL

Job Summary

This position will assist customers in identifying and providing for their bond needs. It works directly with the client, client advisors, and Surety Company representatives in handling the execution of all types of surety bonds. This is an in-office position within one of our Florida offices.

Responsibilities

• Maintain and update client financial and bond files
• Receive and dispatch correspondence promptly
• Review contracts and bond forms and extract relevant information
• Ensure the accuracy of bid and final bond requests
• Prepare bid and final bonds
• Keep clients frequently updated on request status
• Process final close‑outs for premium audits
• Process billing accounts receivable follow up
• Act as liaison with surety companies and maintain surety relationships
• Act as liaison with clients and client staff
• Assist client advisors and other team members
• Prepare routine/follow‑up correspondence – paper and electronic
• File, draft, and/or send correspondence
• Prepare overnight packages and receipts
• Assist in mailings
• Provide other administrative support as directed

Job Requirements

• Attention to detail, strong proofreading skills, and commitment to a high level of accuracy
• Ability to work independently with a high degree of interaction with team members
• Demonstrated effective written and verbal communication, including the ability to actively listen and problem‑solve with minimal assistance
• Excellent time management and prioritization skills
• Ability to multitask and use discretion with sensitive information
• Maintain a professional demeanor and positive attitude
• Ability to read and interpret documents such as insurance policies, contractual insurance requirements, agency workflows and procedures, marketing and submission reports and other documents required for this position
• Ability to author routine reports and correspondence
• Fluent ability with Microsoft Outlook, Word and Excel
• Ability to anticipate and solve practical problems or resolve issues
• Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people
• Can conform to shifting priorities, demands and timelines through analytical and problem‑solving capabilities
• Excellent skills in reliability, initiative, and stress tolerance
• Ability to use good judgment and foresight

Education and Experience

• High school diploma or equivalent required; some college preferred
• Prior experience in surety bonds required
• Florida Property & Casualty insurance license required
• Prior bookkeeping, accounting or banking/insurance experience preferred
• Candidate should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership
• Label #LI-SS1

Benefits

• Medical, dental, vision, life and disability insurance
• Fertility benefits and wellness resources
• Paid sick time, paid time off and holidays
• Employee Assistance Program (EAP) and complimentary Calm app subscription
• Immediate vesting in a 401(k) plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Commuter benefits and employee discount programs
• Paid maternity and paternity leave (including for adoptive parents)
• Legal plan options and pet insurance coverage

Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Equal Opportunity Employment

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. Applicants may request reasonable accommodation by contacting [e-mail].

Final candidates will be required to complete post‑offer verification processes related to the role and in accordance with applicable laws.