Supv-Operations

FedEx Freight; Topeka (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

FedEx Freight in Topeka, Kansas seeks a frontline supervisor to lead a team and ensure shipments move on time and damage-free. You will oversee daily operations, coach staff, and coordinate with service partners to maintain high standards.

Responsibilities include monitoring performance, enforcing safety policies, addressing cost-saving opportunities, and providing accurate reports. The role requires strong communication and the ability to work independently in a fast-paced environment.

Qualifications

• Must possess strong leadership and communication abilities.
• Knowledge of safety policies and procedures is required.
• Familiarity with OSHA, DOT, NMFC and Tariff rules is preferred.

Responsibilities

• Lead, manage, educate and develop employees to improve retention and growth.
• Supervise daily operations and shift work to ensure on-time, damage-free freight.
• Monitor safety, coach on safe practices and take corrective action as needed.
• Plan manpower and schedules to meet customer deadlines and service levels.
• Coordinate with staff to assign clear, concise job tasks and directions.
• Identify cost-saving opportunities while maintaining high safety standards.
• Assist customers with rate information, claims, and appointment setting.
• Compile performance data and generate reporting for management.

Skills

Leadership

Communication

Teamwork

Safety awareness

Problem solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Internet

Job description

POSITION OVERVIEW

Lead employees to ensure customer satisfaction by moving all shipments on time and damage free

ESSENTIAL FUNCTIONS

• Lead, manage, educate and develop company employees focusing on retention and growth
• Supervise and direct employee work (including pre-shifts) with a focus on outstanding quality, customer deliverables and safety performance identifying and overseeing improvement
• Actively monitor, record and educate employees regarding unsafe acts/conditions correcting immediately using corrective action as need. Provide feedback and follow-up with all impacted employees.
• Plan daily manpower needs and set schedules to ensure customers’ freight is delivered and picked-up timely and damage free
• Communicate job assignments coordinating with all employees ensuring direction is clear and concise
• Monitor service freight and ensure cut time compliance
• Monitor, analyze and address all opportunities to cut costs and improve efficiencies while maintaining rigorous safety standards
• Assist customers with rate quotes, claim information and setting appointments
• Monitor actual performance data and gather information for reporting
• Build relationships and positive communications with all business partners to ensure customers’ and company’s service standards are met
• Identify freight moving at incorrect weight and classification
• Ensure all OS&D is identified and processed properly
• Perform administrative functions as required
• Comply with all applicable laws/regulations, as well as company policies and procedures
• Perform other duties as required

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Must possess high school diploma or equivalent
• Must be able to travel as needed
• Good written, verbal and interpersonal communication skills
• Thorough knowledge of LTL Industry, DOT Rules and Regulations, OSHA Laws, Hazardous Materials Regulations, NMFC and Tariff Rules, as well as company policies and procedures, preferred
• Able to work independently and as part of a team
• Multi-tasked oriented and possess good organizational skills
• Knowledge of Microsoft Office and Internet

WORKING CONDITIONS

• Dock environment; exposure to varied weather conditions, exhaust, fumes, dust, noise
• Hours may vary due to operational need
• Frequent contact with service center personnel; fast-paced, deadline oriented

EQUAL OPPORTUNITY STATEMENT

EST FedEx Freight, IncFedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.