Supv, Mfg Ops

Westrock Company, Inc.; Chattanooga (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with match

Career development

Job summary

Westrock Company, Inc. in Chattanooga seeks a Converting Supervisor to lead safe, efficient production in our corrugated container facility.

You will set performance expectations, drive KPIs, and coach a diverse team across shifts. This role requires strong communication, Lean/Six Sigma experience, and the ability to respond quickly to production challenges while promoting a culture of safety and continuous improvement.

Qualifications

• High School diploma or GED required.
• Bachelor’s degree preferred.
• 3+ years of converting supervisory experience in a packaging facility.
• Experience in Lean environments; Six Sigma Green/Black Belt certification.
• Proven experience in operations, manufacturing, or supply chain.
• Excellent communication and listening skills.
• Proven problem-solving ability and drive for improvement.
• Ability to coach and train employees.
• Ability to be an on-shift resource for troubleshooting process and maintenance issues.
• Ability to make independent, effective decisions.
• Self-directed team player with flexibility to work multiple shifts.

Responsibilities

• Execute safety briefs to team members on designated shift.
• Monitor workplace safety and address unsafe conditions.
• Ensure compliance with safety policies and plant policies.
• Track daily production goals for Converting machines and report KPIs.
• Manage workforce planning and attendance adherence.
• Communicate with all plant functions to meet production needs.
• Foster positive employee relations and cross-functional collaboration.
• Supervise daily production activities and monitor team performance.
• Engage in Daily Management Systems to drive production progress.

Skills

Safety leadership

Communication

Problem solving

Lean & Six Sigma

Team collaboration

Coaching & training

Shift flexibility

Education

High school diploma or GED

Bachelor’s degree (preferred)

Job description

The Opportunity:

The Converting Supervisor will be responsible for the safe and efficient operations of production within the Corrugated Container facility. In this role you will communicate performance expectations to ensure production targets and metrics are met, achieve production demands, supervise machine productivity and quality, as well as supervising, coaching, and mentoring of team members.

How you will impact Smurfit Westrock:

• Execute safety briefs to team members on designated shift, daily, weekly, monthly and annually
• Monitor workplace safety environment to identify and address any unsafe conditions
• Ensure compliance with company safety policies, safe work practices, and plant policies
• Monitor and track production daily goals for the Converting machines utilizing Key Performance Indicators (KPIs) and report results on the plant scorecard
• Manage workforce planning, including fulfillment of work schedules and adherence to attendance policies (vacations, floating days, call ins, etc.)
• Communicate effectively with all functional areas of the plant to ensure all production needs are successfully achieved
• Promote positive employee relations and interdepartmental communication and collaboration
• Supervise daily production activities, including oversight of team members, and monitor performance levels of each team member
• Monitor and participate in Daily Management Systems (DMS) to track progress against production goals and enable performance excellence

What you need to succeed:

• High School diploma or G.E.D. - Required
• Bachelor’s degree (Business Management, Engineering or Operations Management) - Preferred
• 3+ years of converting supervisory experience in a packaging facility - Required.
• Experience working in a Lean environment; Six Sigma Green or Black Belt Certification.
• Proven experience in operations, manufacturing, or supply chain
• Excellent communication and listening skills.
• Proven track record of effective problem-solving
• Ability to embrace continuous improvement.
• Strong collaboration and teaming skills with stakeholders across functions
• Ability to coach and train employees
• Ability to be an on-shift resource for troubleshooting problems in the process as well as maintenance issues.
• Ability to make independent, effective decisions.
• Possess the ability to be a self-directed team player.
• Flexibility to work multiple shifts.

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package to include medical, dental, vision, life insurance, 401k with match and more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.