SUPV - MENTAL HEALTH TECHS

Universal Health Services, Inc.; Memphis (TN); On-site; USD 24,000 - 34,000; Full time

Job summary

Universal Health Services seeks a Milieu Manager to supervise Milieu Health Technicians (MHTs) during shifts, ensure policy compliance, and educate staff on best practices. The role requires coordinating with leadership to maintain a safe, therapeutic milieu and implementing new procedures.

You will work with the Director of Patient Services, ADON, Nursing Supervisors, and HR to resolve conflicts and promote a positive, organized unit while participating in crisis intervention and quality

Qualifications

• Education: High School Diploma required; Associate or Bachelor's degree in Psychology or related field preferred.
• Experience: Minimum of two years’ experience working with a psychiatric patient population; inpatient experience preferred.
• Knowledge: Knowledge of psychiatric group processes, therapeutic relationships processes, age specific growth and development, limit setting and behavior management, crisis management with aggressive behaviors, and CPR certified. Excellent communication skills, demonstrate strong leadership and teamwork abilities.
• Supervision Received: Director of Patient Services
• Supervision Exercised: Mental Health Technicians
• Loss Control Safety Standards: I will adhere to all safety policies and safe work practices. I will attend facility safety trainings. I will adhere to all facility policies and procedures and report all accidents immediately to my supervisor and the Human Resources Director.

Responsibilities

• Supervise Milieu Technicians during shifts and ensure duties are performed.
• Educate staff on policies and procedures as directed by leadership.
• Maintain unit programming and therapeutic milieu.
• Coordinate with leadership to resolve conflicts and ensure unit safety.
• Conduct audits and ensure monthly data is collected accurately.

Skills

Leadership

Communication

Teamwork

Education

High School Diploma

Associate or bachelor’s degree in Psychology or related field preferred

Job description

Responsibilities

Compass is seeking a dynamic leader to assist with milieu oversight!

This position starts at $21/hr (pay is based on experience/educational background) plus shift differentials.

JOB SUMMARY

The Milieu Manager provides supervision and oversight to the MHTs during their scheduled shift. The Milieu Manager is responsible for ensuring that all MHTs are completing their job duties appropriately and following hospital policies and guidelines. The Milieu Manager will correct and educate staff where necessary. Additionally, they will be responsible for implementing and ensuring compliance with new policies and procedures as communicated to them by the Director of Patient Services or other hospital leadership. The Milieu Manager will demonstrate effective communication skills and work collaboratively with the Director of Patient Services, ADON, Nursing Supervisors, and HR. The Milieu Manager works closely with MHTs and other staff to resolve conflicts, promote a healthy work environment, and therapeutic milieu for patients. The Milieu Manager assists with crisis intervention and ensures unit programming is followed.

Additional responsibilities include but are not limited to:

• Promotes a culture of positivity and is supportive of unit staff.
• Demonstrates consistency and effectiveness in boundary and limit setting of staff and patients.
• Role models and promotes excellent milieu management – ensure staff are providing, consistent milieu presence, active rounding, engages with patients, structured activity time, following unit programming.
• Ensures staff compliance with hygiene procedures, active rounding, milieu presence, environmental rounds, observation rounds, Spork collection at mealtimes on shift
• Making sure unit preceptors are providing adequate training and communicating extra training needs of staff to the Director of Patient Services and RN Educator.
• Ensures schedule/programming compliance on shift.
• Ensures unit organization and cleanliness – belongings room, nurses' station, and chart-room.
• Meet with the Director of Patient Services regularly to report on unit, receive assignments, and communicate process improvement ideas
• Develops processes for increased communication between shifts.
• Monitors unit movies for organization and appropriateness.
• Checks email each shift.
• Is an effective leader of MHT’s and is comfortable delegating tasks and being assertive with staff.
• Conduct audits to ensure monthly data is collected and input correctly.

JOB SPECIFICATIONS

To perform this job successfully, an individual must be able to demonstrate competency in the criteria listed in this job description. The specifications listed below are representative of the knowledge, skill, and ability to meet the minimum requirements for this position. The Milieu Manager will work across all units and bring consistency to units, provide structure from shift to shift, ensure treatment schedule and documentation is adhered to, and always demonstrate service excellence.

Qualifications

Education: High School Diploma required. Associate or bachelor's degree in Psychology or related field preferred

Experience: Minimum of two years’ experience working with a psychiatric patient population; inpatient experience preferred

Licensure/Certification: N/A

Knowledge: Knowledge of psychiatric group processes, therapeutic relationships processes, age specific growth and development, limit setting and behavior management, crisis management with aggressive behaviors, and CPR certified. Excellent communication skills, demonstrate strong leadership and teamwork abilities.

Supervision Received: Director of Patient Services

Supervision Exercised: Mental Health Technicians

Loss Control Safety Standards: I will adhere to all safety policies and safe work practices. I will attend facility safety trainings. I will adhere to all facility policies and procedures and report all accidents immediately to my supervisor and the Human Resources Director.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to UHS or UHS facilities on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we", "us", "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.