Supports Coordinator

Piper Companies; Newtown Square (Delaware County); Hybrid; USD 42,000 - 46,000; Full time

Benefits offered by this job

Mileage reimbursement

Laptop provided

Cellphone provided

Tablet provided

Job summary

Zachary Piper Solutions is seeking a Supports Coordinator to join a healthcare and social assistance organization serving individuals across Chester, Montgomery, and Delaware Counties in PA. The role focuses on coordinating services, monitoring care, and connecting clients with resources to live safely and independently.

You will oversee a caseload of 40–50 individuals, conduct in-person visits, coordinate transportation and services, maintain records, and communicate with families and providers

Qualifications

• Experience in human services, case management, or related field preferred.
• Ability to manage a high-volume caseload with organization.
• Strong communication with clients, families, and providers.
• Experience documenting information and deadlines in records.

Responsibilities

• Oversee a caseload of 40–50 individuals and be a consistent point of contact.
• Complete scheduled in-person visits with individuals and families.
• Coordinate transportation, employment services, medical care, and other supports.
• Review needs to align with support plans and goals.
• Maintain accurate case records and required paperwork.
• Communicate with clients, families, providers, and community partners.
• Track services and perform ongoing follow-up to ensure support.

Skills

Case management

Communication skills

Organizational skills

Documentation skills

Microsoft Excel

Driver's license

Local travel

Education

Bachelor's degree in Psychology

Bachelor's degree in Social Work

Bachelor's degree in Human Services

Bachelor's degree in Criminal Justice

Tools

Microsoft Office

Job description

Zachary Piper Solutions is hiring a Supports Coordinator to join a healthcare and social assistance organization serving individuals across Chester, Montgomery, and Delaware Counties, PA. This position will work directly with individuals with intellectual and developmental disabilities, helping coordinate services, monitor care, and connect clients with the resources they need to live safely and independently in their communities.

Responsibilities for the Supports Coordinator Include:

• Oversee a caseload of approximately 40–50 individuals, serving as a consistent point of contact and advocate for their needs.
• Complete scheduled in-person visits with individuals, families, caregivers, and service providers to evaluate services, safety, and overall well-being.
• Help coordinate a variety of supports, including transportation, employment services, job coaching, medical care, residential programs, and community-based resources.
• Review individual needs and help ensure services align with established support plans and goals.
• Maintain accurate case records, monitoring documentation, reports, and other required paperwork.
• Communicate regularly with clients, families, providers, and community organizations to address concerns and follow through on outstanding needs.
• Track services and complete ongoing follow-up to ensure individuals continue receiving appropriate support.

Qualifications for the Supports Coordinator Include :

• Experience in human services, case management, social services, behavioral health, or a related area is preferred, but candidates without direct experience may be considered.
• Strong organizational and time-management skills with the ability to prioritize a high-volume caseload.
• Excellent communication skills and the ability to develop positive working relationships with clients, families, service providers, and community partners.
• Comfortable documenting information and managing multiple cases and deadlines.
• Working knowledge of Microsoft Office, particularly Excel, is preferred.
• Valid driver's license, dependable transportation, and the ability to travel locally between client and service locations.
• A bachelor's degree in Psychology, Social Work, Human Services, Criminal Justice, or a related discipline is preferred.

Compensation for the Supports Coordinator Includes :

• $42,000–$46,000 annual salary, based on experience
• Mileage reimbursement for approved travel
• Company-provided laptop
• Company-issued cellphone
• Remarkable tablet

This job opens for applications on 10/01/26. Applications for this job will be accepted for at least 30 days from the posting date.

Keywords:

Support Coordinator, Case Management, Human Services, Developmental Disabilities, Autism, Client Advocacy, Documentation, Service Coordination, Needs Assessment, Community Outreach, Care Coordination, Caseload Management, Behavioral Health, Social Services.

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