Supported Housing Specialist

Boley Centers Inc; Saint Petersburg (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Boley Centers, Inc. is seeking a full-time Supported Housing Specialist to provide housing-based support services to individuals in community or permanent housing settings. The role focuses on promoting independent living and mental health stability.

Responsibilities include assessing and screening clients, negotiating with landlords, facilitating access to financial resources, delivering crisis intervention and living skills training, and documenting services in accordance with policies.

Qualifications

• Bachelor's degree in a human services field required.
• Minimum one year experience with severely mentally ill, community services and resources.
• Knowledge of counseling techniques and mental illness.
• Valid Florida driver's license and own vehicle.
• Must pass Level 2 background check and drug screen.
• Boley Centers is a drug-free workplace; EOE.

Responsibilities

• Assess and screen consumers; monitor mental health status.
• Provide crisis management services and individual counseling.
• Assist with housing placement, landlord negotiations and transportation.
• Maintain tenant files and document service plans and interventions.
• Coordinate with team and other providers; report incidents.
• Complete paperwork for available community resources.

Skills

Verbal communication

Written communication

Crisis intervention

Negotiation

Problem solving

Counseling techniques

Scheduling

Attention to detail

Education

Bachelor's degree

Job description

Boley Centers, Inc., a nationally recognized and accredited behavioral health care agency, has an opening for a full-time Supported Housing Specialist to provide support services to consumers residing in the community or in a permanent housing setting of a supported housing program. Services include placement, landlord negotiations, financial assistance, crisis intervention and basic living skills training and support in the least restrictive environment. Services are designed to promote independent living and mental health stability.DUTIES/RESPONSIBILITIESAssess and screen consumers, working directly with consumers to monitor and document mental health status, medication compliance, progress and performance toward independent living. Provide crisis management services and individual counseling as needed.Obtain financial resources and plans, conduct and document sessions in accordance with policies and procedures.Document all client services provided within a forty-eight hour period and maintain productivity standards to levels set by the Department.Provide direct/indirect assistance, guidance and instruction in tasks related to the maintenance of independent living skills and complete reports and basic living skills service provision in accordance with policies and procedures. Also, provides one-to-one counseling and monitors consumer progress.Promote a safe and clean residence, ensuring needed repairs are reported and completed. Locate potential and suitable community housing and negotiate with landlords to ensure resolution of problems and disputes.Transport consumers, as needed, in own vehicle or agency vehicle, when available and maintain required insurance coverage on vehicle and notifies insurance company they use their vehicle for work.Maintain regular communication and coordinates client care with team members and other service providers and participate in group meetings/ professional staffing to ensure appropriate delivery of services.Assist consumers with completion of paperwork for available community resources (i.e. food stamps, social security benefits, vocational rehabilitation, HUD, etc.). Develop supports and/or services, as needed or desired by consumers, that promote more effective independent living.Maintain tenant files, records and other documentation in accordance with requirements and prepare written narratives of service plans and interventions.Assist consumers with resolution of disputes/problems, ensuring proper procedures are employed regarding the handling of grievances and complaints.Make referrals to providers as appropriate and communicate program services to internal/external case management and DCF staffPerform monthly apartment inspections and complete accompanying documentation if consumer lives in a Boley-owned apartmentReport unusual events, activities and incidents.SecondaryComply with Compliance Plan and standards of conduct and report any noncompliance to the appropriate official.Attend required trainings.Perform other duties as assigned.EducationBachelor's degree is required. Human Services related field preferred. Education must be from an accredited school, college or university.ExperienceAt least one year of experience working with the severely mentally ill, community services and resources, experience with property management / tenant-landlord issues preferred.KnowledgeKnowledge of counseling techniques and mental illness.Skills and AbilitiesGood skills and demonstrated abilities in verbal and written communications, coordination/cooperation, follow-through, interpersonal relations, attention to detail, use of basic language and math, following verbal and written procedures and instructions, recording information verbally and in writing, internal and external public relations, working independently, verbal and physical crisis intervention techniques, planning, problem solving, negotiating, flexibility to change, decision making, scheduling own and others' work, counseling and evaluation techniques, organizing own and others' work and such others that are usually and customarily considered necessary for satisfactory completion of essential duties.Performance StandardsMust comply with all work related rules and standards including, but not limited to attendance. Must maintain a minimum productivity level as evidenced by producing a specific number of billable/non-billable service units set by the department. Must not present a direct threat to the safety or health of self or others.Working ConditionsJob environment includes indoors, outdoors and office work. May be exposed to such environmental conditions as fumes, odors, dust, gasses, uncomfortable cold/heat, variable temperatures and uncomfortable noise; exposure to a potential hazard may occur when handling household cleaning chemicals; physical hazard may exist when dealing with unstable or difficult client/tenant. Overtime may be required from time to time.Physical RequirementsExerting up to 50 pounds of forces occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Physical activities including, but not necessarily limited to climbing, stooping, kneeling, crouching, reaching, sitting, standing, walking, feeling, talking, seeing, hearing, driving auto and van at varying frequency and intensity may be required to satisfactorily accomplish one or more of the essential duties.Machines, Tools, Equipment and MaterialsMay include, but may not necessarily be limited to screwdriver, stapler, computer, adding machine, telephone, heating & air conditioning units, hammer, drill, vacuum cleaner.Safety EquipmentMay include but not necessarily limited to seat belt, rubber gloves, weight (lifting) belt. Special or unusual circumstances may require use of emergency safety equipment including but not limited to fire extinguisher and first aid equipment.Special RequirementsValid Florida driver's license, own transportation vehicle and vehicle insurance required, with vehicle work coverage insurance strongly encouraged.Must pass a Level 2 background check and drug screen.Florida’s Care Provider Background Screening Clearinghouse helps ensure that caregivers, health workers, and educators meet Level 2 background screening standards before they can work with children, seniors, or other vulnerable groups. For more information, please visit https://info.flclearinghouse.com.Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use. EOE/ADA/VETERANS/DFWP