Supported Employment Counselor

jobpathnyc; New York (NY); Hybrid; USD 44,000 - 46,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

403b retirement plan with 5% employer

Generous vacation policy

Short/Long Term Disability, Life and A

Pre-tax commuter and medical plans

Work/Life Assistance Program (EAP)

Job summary

Job Path is seeking an energetic Employment Counselor to manage a caseload of ten to fifteen individuals in our Midtown Manhattan employment program. You will provide ongoing support, help participants build work skills, and coordinate with employers to ensure satisfaction with services.

The role requires strong communication, administrative proficiency, and a collaborative approach. Hybrid remote option available; two days in the office with NYC travel for community-based employment development.

Qualifications

• BA degree preferred or equivalent combination of education and experience.
• Experience supporting people with developmental disabilities is a plus.
• Excellent written and verbal communication skills.
• Experience with administrative work and record keeping.
• Ability to communicate effectively with team members and external partners.
• Ability to actively listen and collaborate.
• Proficiency with Google Workspace, Spreadsheets and web-based case notes.
• Strong networking skills.

Responsibilities

• Provide ongoing support to a caseload of ten to fifteen people in the employment program.
• Develop strategies to build work skills for independence.
• Address on-the-job issues with creative problem solving.
• Encourage participants to learn new skills and grow in their roles.
• Build positive relationships with coworkers, supervisors and managers.
• Collaborate with employers to ensure satisfaction with services.
• Support skill-building, advocacy and job development for career growth.
• Attend team meetings and trainings and communicate with supervisors.
• Maintain communication with families and support networks.
• Be flexible to provide weekend or after-hours support as needed.
• Train Direct Support Professionals who support caseloads.

Skills

Written communication

Verbal communication

Administrative work

Active listening

Team collaboration

Education

BA degree preferred

High school diploma or equivalent

Tools

Google Workspace

Spreadsheets

Web-based case notes

Job description

Job Path supports autistic people and people with developmental disabilities as they make choices about their lives and play valued roles in their communities. Job Path encourages people to explore what they want out of life and to chart their own journeys. Whether it’s finding a job, making a contribution in a volunteer role, establishing a home, or being part of the community, the goal is to assist the person to lead a full and active life.

Job Path’s Supported Employment program is integral in ensuring the long term success of people on the job. Job Path is seeking an energetic, responsible, and creative person to manage a caseload of people who are currently employed. The Employment Counselor is responsible for ensuring that the people they support are able to maintain and grow in their jobs and careers. Employment Counselors must be proactive, seeking out ways for a person to grow on the job and by identifying issues before they jeopardize a person’s employment.

Employment Counselors must be reliable and punctual; in order for the people we support to be successful in their jobs.

Responsibilities include (but are not limited to) the following tasks:

• Provide ongoing support to a caseload of ten to fifteen people in our employment program
• Developing strategies for participants to build on their work skills to be able to complete tasks as independently as possible
• Help people work through issues that may arise on the job by using creative problem solving
• Encourage participants to learn new skills to grow at their jobs
• Develop positive relationships with participants’ coworkers, supervisors and managers
• Work with employers to guarantee their satisfaction with Job Path services
• Assist people to grow in their careers, which may include but is not limited to assistance with skill building, advocacy and job development
• Serve as an active team member by attending team meetings, trainings, contributing new ideas and maintaining ongoing communications with supervisor(s)
• Ongoing communication with families
• Communication with network for support - including Care Managers and other people involved in the lives of people receiving services
• Be flexible and available to provide support to participants as needed. Occasionally, one may need to be available to provide support on weekends or outside of the standard work day, depending on the work schedule of the people we support.
• Provide training and guidance to Direct Support Professionals who are supporting people on your caseload

Documentation and Billing

• Complete a daily hours chart to document all services provided
• Submit detailed case notes for all billable services on a daily basis into the electronic record keeping system
• Complete a monthly summary that details services provided and progress for each person on a caseload
• Attend and provide feedback at Life Plan meetings twice a year for each person we support, creating and submitting Staff Action Plan

Location

This position requires two days of presence in Job Path’s midtown Manhattan office and travel around the city to develop employment and support people on the job. Hybrid remote option is available on non-office/support days.

Qualifications

BA degree preferred or a combination of high school diploma or equivalency and related experience. Experience supporting people with developmental disabilities a plus.

• Excellent written and verbal communication skills
• Experience with administrative work and record keeping
• Demonstrated ability to communicate effectively, both externally and internally with team members
• Ability to actively listen and collaborate
• Computer literacy (Google Workspace, Spreadsheets, Web-based case notes)
• Demonstrate competency in written, verbal and computational skills to document records in accordance with program and OPWDD mandates
• Excellent networking skills

Salary

Annual salary of $43,600-$45,600 depending on education and experience, Eligible for overtime

Benefits

• Health, Dental, and Vision insurance
• Short Term Disability, Long Term Disability, Life and AD&D Policy
• Work/Life Assistance Program (EAP)
• Pre-tax commuter and medical plans
• 403b retirement plan with 5% employer match after two years of employment
• Generous vacation policy

Job Path is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on races, color, creed, national origin, sex, age, disability, marital status, sexual orientation, employment, or citizenship status.

Whistleblower policy: https://www.jobpathnyc.org/code-of-conduct/#whistleblower