SUPPORTED EMPLOYMENT CASE MANAGER

Functional Industries Inc; Buffalo (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Plan

PTO

ESST

Job summary

Functional Industries Inc. seeks an SE Manager to provide retention support for individuals with disabilities, delivering job coaching, workplace assistance, and problem-solving with employers and partners. The role develops retention plans, monitors stability, and advocates for participants to promote independence and career growth.

You will ensure program compliance, maintain documentation, and collaborate with staff and external stakeholders to support successful employment outcomes.

Qualifications

• Bachelor's degree preferred.
• 1–3 years experience in employment services, vocational rehabilitation, human services, or related field.
• Current CPR and First Aid certification or ability to obtain upon hire.
• Valid driver's license with acceptable MVR.

Responsibilities

• Provide ongoing job coaching and workplace support to participants.
• Develop individualized retention plans and monitor employment stability.
• Advocate for participants and coordinate with employers and community partners.
• Ensure compliance with program requirements and maintain accurate documentation.

Skills

Interpersonal skills

Communication skills

Organizational skills

Documentation skills

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Description

The Supported Employment (SE) Manager provides retention support services to individuals with disabilities who are competitively employed in the community. This position is responsible for helping individuals achieve long-term employment success by providing ongoing job coaching, workplace support, problem-solving assistance, and coordination with employers and community partners. The SE Manager develops individualized retention plans, monitors employment stability, advocates for participants as needed, and delivers person-centered services that promote job satisfaction, independence, and career growth. The position also ensures compliance with program requirements, maintains accurate documentation, and collaborates with internal staff and external stakeholders to support successful employment outcomes.

Requirements

• Bachelor's degree preferred.
• One (1) to three (3) years of experience in employment services, vocational rehabilitation, human services, workforce development, or a related field.
• Current CPR and First Aid certification, or the ability to obtain certification upon hire.
• Valid driver's license with an acceptable Motor Vehicle Record (MVR).

Ability to successfully pass:

• Criminal background study
• Office of Inspector General (OIG) exclusion screening
• Motor Vehicle Record (MVR) clearance.

KNOWLEDGE SKILLS/ABILITIES

• Strong interpersonal, communication, and relationship-building skills.
• Ability to motivate and support individuals from diverse backgrounds.
• Excellent organizational, time management, and documentation skills.
• Ability to work independently while managing multiple priorities.
• Proficiency with Microsoft Office and electronic documentation systems.
• Commitment to person-centered services and positive employment outcomes.

WORK ENVIRONMENT

• Performs primarily light and sedentary work.
• Position is based in both office and community settings.
• Frequent local travel is required.
• Ability to sit, stand, walk, and operate standard office equipment throughout the workday.

BENEFITS

Eligible employees receive a competitive benefits package, including:

• Tier 3 Medical Insurance
• Dental Insurance
• 401(k) Retirement Plan with a 4% employer match
• Paid Time Off (PTO)
• Earned Sick and Safe Time (ESST)