Support Technician 3-12 | 11 ICU IMC | Variable | Full time

UF Health; Gainesville (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

UF Health in Gainesville, FL is seeking a full-time Support Tech. This role supports mobility for patients under an RN, using specialized lifting equipment.

It also handles unit desk tasks, answering calls, stocking supplies, filing, and keeping areas clean, ensuring a safe, patient-centered unit environment. Qualifications include a high school diploma (college degree preferred), strong communication, and the ability to work independently and as part of a team.

Qualifications

• High school diploma or equivalent preferred.
• College degree preferred; demonstrated computer experience; strong oral and written communication skills.
• Public contact skills, tactfulness and problem-solving ability required.
• Team interaction, dependability and organizational skills essential; familiarity with medical terminology preferred.

Responsibilities

• Assist with patient mobility using lifting equipment with the RN.
• Serve as unit desk support: nurse call, phones, stocking, filing, and maintaining a clean environment.

Skills

Computer skills

Oral & written communication

Problem solving

Prioritization

Initiative

Teamwork

Organizational skills

Medical terminology

Education

High school diploma

College degree

Job description

Overview

Full time 36 hours/week | Variable

The support tech functions under the supervision of the Registered Nurse serving the unit in two distinct roles according to assignment. In a priority role, the support tech serves as a mobility assistant, and works with the registered nurse to optimize patient mobility using specialized patient lifting equipment. In a second capacity, the support tech serves as the unit desk support managing the nurse call system needs, answering telephones, stocking supplies/equipment, filing, and ensuring a clean and uncluttered environment of care. The support tech provides nursing support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.

Qualifications

Minimum Education and Experience Requirements:

High school diploma or equivalent preferred. College degree preferred; demonstrated computer experience; demonstrated strong oral and written communication skills; demonstrated excellence in public contact skills (respect for others, courteous, tactfulness); demonstrated ability to problem-solve, prioritize, and display initiative; dependability, ability to accept direction and interact with others as a team member essential; strong organizational skills with demonstrated ability to work independently; demonstrated understanding of medical terminology. Previous clerical or nursing assistant experience preferred.

Motor Vehicle Operator Designation: Employees in this position: Will not operate vehicles for an assigned business purpose

Licensure/Certification/Registration: none