Support Tech

Dave & Buster's Management Corporation, Inc.; Bloomington (IN); On-site; USD 10,000 - 20,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K

Free games

Job summary

Dave & Buster’s is hiring roles that deliver an unparalleled guest experience through a seamless mix of food, drinks and interactive games. You will greet Guests, assist with requests, and help keep the venue clean and well-maintained across all Midway areas.

Applicants should be friendly, able to work days, nights and weekends, and willing to learn roughly 18+ age requirements. Training is provided and opportunities for growth exist within a fast-paced team setting.

Qualifications

• Friendly, outgoing demeanor and ability to smile.
• Clear communication with Guests and Team Members.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Deliver Guest experience with food, drinks, and games.
• Greet Guests with a positive attitude and assist with requests.
• Maintain and repair amusements equipment as needed.
• Stock and secure merchandise and game supplies.
• Keep areas clean, organized and up to standard.
• Work varied shifts including days, nights and weekends.

Skills

Guest service

Communication

Teamwork

Flexibility

Technical basics

Job description

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster’s offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.

NITTY GRITTY DETAILS:

• Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
• Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
• Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
• Greets Guests with a positive attitude and enthusiasm while performing multiple job functions.
• Smiles and greets Guests upon entering Midway.
• Assists Guests by repairing and maintaining amusements equipment in a timely manner.
• Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
• Assists the Guest with all requests and answers questions as needed and makes recommendations.
• Bids farewell to Guests leaving.
• Ensures everything was satisfactory and invites Guests to return.
• Notifies Manager of any Guest that is perceived to be unhappy.
• Responsible for stocking, displaying, and securing merchandise in all storage areas.
• Conducts merchandise inventory during and after shift, if applicable.
• Checks for restocking of necessary supplies.
• Brings all areas up to standard.
• Discusses problem areas with Manager.
• Reviews the cleanliness and organization of the Midway games.
• Ensures all games are clean and unobstructed.
• Properly positions and sets up displays to increase Guest traffic and promote sales.
• Assists in daily maintenance and organization of tech room and storage areas.
• Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
• Assists with general store maintenance as directed by management.
• Assists other Team Members as needed.
• Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
• Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
• Technical and/or electrical skills preferred, but not required.
• Must demonstrate ability to clearly communicate with Guests and other Team Members.
• Must be at least 18 years of age.

Requirements STUFF OUR ATTORNEYS MAKE US WRITE:

• Work days, nights, and/or weekends as required.
• Work off an extension ladder.
• Work in noisy, fast paced environment with distracting conditions.
• Move about facility and stand for long periods of time.
• Read and write handwritten notes.
• Lift and carry up to 30 pounds.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.

As an equal opportunity employer, Dave & Buster’s is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.

Salary Range: 7.25 - 14.5

We are an equal opportunity employer and participate in E-Verify in states where required.

Dave & Buster’s is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus your co-workers are awesome!