Support Supervisor — Retail Team Lead with Flexible Shifts

Tory Burch; Merrimack (NH); On-site; USD 20,000 - 29,000; Full time

Job summary

Tory Burch in Merrimack, NH is seeking a full-time Support Supervisor to help run daily store operations and deliver exceptional customer experiences. You will act as greeter, runner, and cashier, while upholding store policies and supporting both front and back-of-house activities.

The role requires 2–4 years in a high-volume retail environment, open availability, and physical ability to lift up to 40 lbs. You will join a collaborative team dedicated to excellence and growth.

Qualifications

• 2–4 years of experience in a high-volume, customer-driven retail environment.
• Must have open availability for a flexible schedule including overnights, evenings, holidays and weekends.
• Ability to lift at least 40 lbs and perform physical tasks as required.

Responsibilities

• Act as greeter, runner, cashier; handle phones and follow store policies.
• Lead by example to support the team in delivering transformational customer experience.
• Support front of house and back of house operations in Merrimack store.

Skills

Customer service

Retail operations

Team leadership

Job description

Tory Burch in Merrimack, NH is seeking a full-time Support Supervisor to help run daily store operations and deliver exceptional customer experiences. You will act as greeter, runner, and cashier, while upholding store policies and supporting both front and back-of-house activities.

The role requires 2–4 years in a high-volume retail environment, open availability, and physical ability to lift up to 40 lbs. You will join a collaborative team dedicated to excellence and growth.