Support Staff- Vero Beach (Part-time & Per Diem)

Catholic Charities Diocese of Palm Beach, Inc.; Vero Beach (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Catholic Charities Diocese of Palm Beach, Inc. in Vero Beach, FL is seeking staff to support residents in social services.

The role involves teaching communication, fostering independence, and maintaining a safe, home-like environment. The position requires a high school diploma (college preferred) and at least one year of social services experience, with strong interpersonal skills and cultural sensitivity.

Qualifications

• High school graduate; college preferred.
• One year of experience in social services.
• Supports the social teachings of the Catholic Church.
• Ability to work effectively with families.
• Strong interpersonal skills and flexibility; non-judgmental attitude.
• Ability to forge mutually respectful partnerships with supervisor, coworkers, and clients with cultural differences awareness.
• Effective communication, organizational and domestic skills.
• A commitment to empowering others to solve problems.
• Valuing a nurturing family as the ideal environment for a person.
• A conviction about the capacity of people to grow and change.
• Ability to establish a respectful relationship with the people served to help them gain skills and confidence.
• Ability to understand the needs of the client and respond accordingly.
• Ability to work as a team player and collaborate with other personnel and service providers.
• Possess a valid Florida driver's license.
• Excellent and professional telephone manners, interpersonal skills, confidentiality.
• Ability to work effectively with employees, department heads, reps of other agencies and the public.
• Ability to multi-task, work independently and make responsible judgments.
• Computer literate; Microsoft Word and Excel, email, and internet usage

Responsibilities

• Teaches effective communication skills using role modeling.
• Builds trust by encouraging residents to express feelings and respond objectively.
• Supports residents' development of personal independence and healthy social interactions.
• Provides a safe, home-like environment for growth.
• Offers supportive supervision and guidance to follow program guidelines.
• Performs ongoing assessment of emotional level and defuses conflicts early.
• Maintains knowledge of administrative and case management policies and guidelines.
• Completes documentation: progress notes, intake forms, logs as needed.
• Maintains CPR and First Aid Certifications.
• Attends agency meetings and staff development programs; training as needed.
• Participation on CQI team is optional.

Skills

Interpersonal skills

Effective communication

Teamwork

Cultural sensitivity

Multi-tasking

Problem solving

Education

High school diploma

College preferred

Tools

Microsoft Word

Excel

Email

Internet usage

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Teaches effective communication skills using respectful, verbal, physical and emotional role modeling.
• Build trust by encouraging and empowering the residents to convey their feelings and by responding in an objective manner to what has been said.
• Supports the residents' development of personal independence by encouraging healthy and productive social interactions.
• Provides a safe, home-like environment within which the residents can grow by encouraging healthy and productive social interactions.
• Provides the residents with supportive supervision and guidance to achieve smooth operation of program guidelines.
• Provides ongoing assessment of the emotional level of the Center and to defuse conflicts through early intervention utilizing a supportive and non-punitive approach.
• Maintains current knowledge of all administrative and case management procedural policies and residential guidelines.
• Complete all documentation as per staff protocol, i.e., progress notes, staff communication book, intake forms, and all logs as needed.
• Maintains current CPR and First Aid Certifications
• Attends agency meetings/staff development programs as required.
• Attends additional training as determined by needs outlined in annual evaluation.

• Participation on a Continuous Quality Improvement (CQI) team is optional.

QUALIFICATION REQUIREMENTS

• High school graduate. College preferred
• One year's experience in social services
• Supports the social teachings of the Catholic Church
• Ability to work effectively with families.
• Strong interpersonal skills and flexibility; non-judgmental attitude
• Ability to forge mutually respectful partnerships with supervisor, coworkers, and clients with an understanding and sensitivity to cultural differences (i.e., Specific cultural and ethnic groups, religion, various socio-economic groups, and those living alternative lifestyles)
• Effective communication, organizational and domestic skills
• A commitment to empowering others to solve problems.
• Valuing a nurturing family as the ideal environment for a person
• A conviction about the capacity of people to grow and change.
• The ability to establish a respectful relationship with the people served to help them gain skills and confidence.
• Ability to understand the needs of the client and respond accordingly.
• The ability to work as a team player and work collaboratively with other personnel and/or service providers or professionals.
• Possess a valid Florida driver's license.
• Excellent and professional telephone manners, interpersonal skills, confidentiality.
• Ability to work effectively with employees, departments heads, representatives of other agencies and the public.
• Ability to multi-task, work independently and make responsible judgment calls.
• Computer literate; Microsoft Word and Excel, email, and internet usage

Physical Requirements:

• Occasional light lifting and carrying of under 15 pounds.
• Occasional moderate carrying and lifting of 15 - 44 pounds.
• Frequent use of both hands and fingers (i.e., typing)
• Frequent extended periods of sitting
• Occasional periods of standing, kneeling, and climbing.
• Occasional ability to distinguish basic colors (i.e., graphics)
• Occasional ability of minimal hearing (i.e., driving) and routine hearing (i.e., listening to others in conversation)
• Occasional time spent working closely with others.

• Work hours are regular; however, the job demand may require extended hours from time to time.
• Work involves sitting, standing, walking, bending, stooping, occasionally carrying, and lifting heavy objects, and other normal office activities.

The above is intended to describe the general context of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.