Support Staff

The Salvation Army Southern California; Honolulu (HI); On-site; USD 25,000 - 33,000; Full time

Job summary

The Salvation Army Southern California seeks a full-time Support Staff to supervise the residential living environment and support ATS continuum clients in Honolulu, Hawaii. The role focuses on safety, crisis response, and steady daily operations to ensure effective service delivery.

Qualifications include a GED or equivalent (AA preferred), strong written and verbal communication, and a valid driver’s license; experience with substance abuse treatment clients or other social services is

Qualifications

• GED or equivalent required; AA degree preferred.
• At least one year of experience with substance abuse treatment clients or social services.
• Strong written and verbal communication skills.
• Must have a valid driver’s license.
• Ability to relate to and support substance abuse clients.

Responsibilities

• Supervise and ensure the security and physical condition of the residential living environment.
• Coordinate resident clients’ community appointments and monitor attendance and behavior.
• Provide program orientation sessions to newly admitted clients.
• Coordinate room assignments and kitchen crew schedules; assist clients with crisis management and case issues.
• Deliver daily client services such as educational sessions and group activities as needed.

Skills

Written communication

Verbal communication

Driver's license

Education

GED or equivalent

AA degree preferred

Job description

ATS is seeking to fill a full-time Support Staff position (38 hours/wk). Under the supervision of the Clinical Support Services Supervisor, the Support Staff is responsible for the supervision, security and physical condition of the residential living environment and support of ATS continuum clients. May be responsible for overnight supervision of the residential clients and as needed, provides “back-up” to Detox staff for unusual admissions, crisis situation, or any on-going emergency assistance that Detox staff may encounter. Coordinates residential clients’ community appointments and monitors client program services attendance and behavior. Provides newly admitted residential clients with program orientation sessions. Coordinates client room assignments and kitchen crew work schedules and assists clients with crisis management and related case management issues. As needed, provides daily client services such as client educational sessions, group recreational outings, etc. Must have a thorough working knowledge and understanding of the current Programs Policy and Procedures.

A minimum of a GED or equivalent required, and prefer an AA degree. Prefer at least one-year experience working with substance abuse treatment clients or clients needing other social services. Must be able to be both supportive of and relate will with substance abuse clients. Needs effective written and verbal communications skills. Prefer word processing/computer experience. Must have a current driver’s license.