Support Staff

Ted’s Bulletin; Gaithersburg (MD); On-site; USD 24,000 - 32,000; Full time

Job summary

Ted's Bulletin in Gaithersburg, MD is seeking an experienced Support team member to ensure an extraordinary hospitality experience for every guest. You will clear and clean tables, complete side work, deliver food and beverages, and keep your work area organized while providing warm, genuine customer service.

Ideal candidates have at least a year of high-volume service experience, can stand for long hours, lift up to 50 lbs, and are flexible for weekends, evenings, and some holidays.

Qualifications

• memorize the food menu and be able to recall menu items from memory.
• understanding of proper and safe food and beverage handling procedures.
• high energy and stamina; stand for up to 10 hours, lift up to 50 lbs, and bend, stoop and reach.
• if running drinks, must be of legal age to serve alcohol and certified in responsible alcohol service.
• ability to work flexible shifts including weekends, evenings and some holidays.

Responsibilities

• clearing and cleaning tables, floors and service areas
• completing side work tasks
• delivering food and beverages to guests
• ensuring the work area is organized
• consistently providing warm, genuine and engaging customer service to all of our guests

Education

High school diploma (or equivalent)

Job description

Description

Ted's Bulletin is well-known for Ted's tarts, boozy milkshakes and all-day breakfasts (which are all pretty great), but we're also much more than that. We run a scratch kitchen using fresh ingredients prepared onsite, offering a carefully curated menu of craveable American cuisine. We've recently enhanced our menu with the introduction of lighter fare, while retaining the classic items that our regulars have come to know and love. We have exciting plans for continued development of the brand from a culinary perspective (and beyond), and now's a great time to jump on board!

We're looking for an experienced Support team member to join our team. Our Support team members play a very important part in ensuring an extraordinary hospitality experience for each and every one of our guests by:

• clearing and cleaning tables, floors and service areas
• completing side work tasks
• delivering food and beverages to guests
• ensuring the work area is organized, and
• consistently providing warm, genuine and engaging customer service to all of our guests.

You’ll ideally have at least a year's experience at executing under pressure in a high-volume, full service environment.

Our people are what make us different from other restaurants. We value our team members, because they are what cause our guests to return. We hold our management team supportive, while also holding each other accountable. We hold ourselves to high standards, but also like to have fun. We treat our team members well, believe in a good quality of life, and recognize hard work.

In addition to a strong culture and a fantastic team, we offer competitive pay and a progressive and expanding range of benefits.

Ted's Bulletin is an Equal Opportunity employer

Qualifications

To be successful in this role, you will need:

• to be able to memorize the food menu, and be able to recall menu items from memory
• an understanding of proper and safe food and beverage handling procedures
• high energy and stamina; to be able to work on your feet for up to 10 hours at a time, lift up to 50 lbs, and be able to bend, stoop and reach
• if running drinks, must be of legal age to serve alcoholic beverages, and must be certified in (or able to become certified in) responsible alcohol service
• the ability to work flexible shifts including weekends, evenings and some holidays.

High school diploma (or equivalent) preferred.