Support Specialist, Pathology - Full Time - Day

Hackensack Meridian Health; Hackensack (NJ); On-site; USD 25,000 - 35,000; Full time

Job summary

Hackensack Meridian Health in Hackensack, NJ seeks a Support Specialist, Pathology to register specimens, input data into the SMS system, and manage inquiries about patient results. This role emphasizes accuracy, attention to detail, and smooth coordination with lab staff.

Responsibilities include labeling, accessioning trauma and other stat specimens, verifying insurance information, and ensuring proper testing workflows. Strong computer skills and knowledge of medical terminology are important.

Qualifications

• High School diploma, GED, and/or GED equivalent programs or equivalent.
• Some computer experience.
• Ability to communicate in English.
• Knowledge of medical terminology.

Responsibilities

• Register specimens accurately and free of error.
• Verify all outreach, out-patient and in-house specimens are received under proper conditions.
• Ensure tests are logged and labels placed accurately.
• Know downtime procedures for computer and pneumatic tube systems and follow them.
• Document issues in the registration/ordering process for follow up.
• Scan and transcribe insurance information using smart ID and diagnosis codes.

Skills

Computer experience

English communication

Medical terminology

Education

High School diploma/GED

Tools

Epic Registration

Beaker

Job description

Overview

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Support Specialist, Pathology registers specimens into the SMS system, performs a variety of clerical duties relating to patient specimens, and answers inquiries regarding the status of patient results.

Responsibilities

A day in the life of a Support Sepcialist, Pathology at Hackensack Meridian Health includes:

• Separates and accessions traumas and other stat specimens from non-stats quickly and efficiently and free of error.
• Accurately ensures that all outreach, out‑patient and in‑house specimens are received under the proper conditions, i.e., temperature, tube type, labeling requirements, etc.
• Ensures that all tests corresponding to a specimen are logged in accurately and that computer labels are placed on specimens accurately.
• Possess a working knowledge of downtime procedures for the computer and pneumatic tube systems and follows procedures appropriately.
• Documents any issues pertaining to the registration/ordering process and informs the appropriate unit, physician's office, or outreach area for follow up.
• Registers specimens, utilizing appropriate tools available to perform this function accurately and free of error.
• Checks PIDX accurately to prevent duplicate medical record numbers, determines guarantor, and primary, secondary and/or tertiary insurance.
• Transcribes all insurance information using smart ID and utilizing diagnosis codes appropriately.
• Differentiates methods of registrations for various out‑patient types, ie, RGE, SPE, LOP etc.
• Possesses a thorough working knowledge of both the laboratory and hospital computer systems and is able to perform all system functions necessary as it relates to results reporting and record keeping.
• Orders, receives, identifies, labels, centrifuges and distributes specimens to appropriate areas for testing accurately and free of errors.
• Screens incoming calls and provides information to appropriate medical personnel as needed.
• Adheres to the standards identified in the Medical Center's Organizational Competencies.

Qualifications

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs or equivalent.
• Some computer experience.
• Ability to communicate in English.
• Knowledge of medical terminology

Education, Knowledge, Skills and Abilities Preferred:

• 1 year of related work experience.
• Knowledge of Epic Registration and Beaker a plus.

Starting Minimum Rate

Minimum rate of $21.78 Hourly

Job Posting Disclosure

HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.