Support Specialist - Fraud Analytics Operations (Senior Consultant)

Guidehouse Inc.; Arlington (VA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision Insurance

401(k) Retirement Plan

Parental Leave

Tuition Reimbursement

Job summary

Guidehouse Inc. is seeking a Fraud Analytics Operations Support Specialist to assist with fraud analytics operations, reporting, stakeholder coordination, project documentation, and business operations activities.

This role requires collaboration across multidisciplinary teams and on-site work at the client location in Lanham, Maryland. You will support routine and non-routine operational tasks, track issues, prepare status updates, and maintain project records while applying established

Qualifications

• Bachelor's degree in Data Science, Computer Science, Cybersecurity, Information Systems, Statistics, Mathematics, Engineering, Operations Research, Information Science, Business, or a related field.
• 3+ years of professional experience supporting project operations, fraud analytics, cybersecurity analytics, data analysis, or related disciplines.
• Experience supporting routine or non-routine operational tasks, portions of larger projects, project documentation, status tracking, or reporting activities.

Responsibilities

• Support fraud analytics operations, reporting, stakeholder coordination, project documentation, and business operations activities.
• Coordinate information, inputs, and deliverables across multidisciplinary teams.
• Assist with collecting information, tracking issues, preparing status inputs, and supporting project activities.

Skills

Organizational skills

Attention to detail

Verbal communication

Written communication

Education

Bachelor's degree in Data Science or related field

Tools

SQL

Power BI

Tableau

Excel

Spotfire

Job description

Job Family:

Job Family : Data Science & Analysis

Travel Required : None

Clearance Required : Ability to Obtain Public Trust

What You Will Do:

• The Fraud Analytics Operations Suppo rt S pe cialist will suppo rt fraud analytics operations, reporting, stakeholder coordination, project documentation , and business operations activities . This position will work under general supervision, use judgment and initiative to resolve routine problems, suppo rt portions of larger project activities, and help coordinate information, inputs, and deliverables across multidisciplinary teams.
• Support routine and non-routine operational tasks across fraud analytics operations, reporting, stakeholder coordination, project tracking, and documentation activities.
• Ass ist with collecting information, tracking issues, preparing status inputs, and suppo rt ing portions of larger project activities.
• Use judgment and initiative to resolve routine problems and make routine recommendations under general supervision.
• Suppo rt analysis of fraud-related data, operational information, reports, and project inputs to identify trends, issues, and follow-up needs.
• Coordinate with team members and less experienced staff to request information, maintain accurate records, and suppo rt deliverable inputs.
• Prepare and maintain project documentation, meeting notes, status updates, trackers, reports, and analytical suppo rt materials.
• Suppo rt data review, documentation, quality checks, and basic reporting activities that enable fraud analytics and operational decision-making.
• Help organize stakeholder inputs, task ass ignments, action items, and project artifacts to suppo rt timely delivery of work products.
• Apply established processes, tools, and templates to complete ass igned work accurately and on schedule.
• Work onsite at the client location in Lanham, Maryland five (5) days per week and collaborate closely with government personnel and contractor team members.

What You Will Need:

• Ability to obtain and maintain a Public Trust clearance.
• Bachelor's degree in Data Science , Computer Science, Cybersecurity, Information Systems, Statistics, Mathematics, Engineering, Operations Research, Information Science, Business, or a related field.
• Three (3) or more years of professional experience suppo rt ing project operations, fraud analytics, cybersecurity analytics, data analysis, business operations, technical documentation, reporting, or a related discipline.
• Experience suppo rt ing routine or non-routine operational tasks, portions of larger projects, project documentation, status tracking, or reporting activities.
• Experience collecting information, coordinating inputs, tracking issues, preparing status updates, or maintaining project records.
• Experience using judgment and initiative to resolve routine problems and make routine recommendations under general supervision.
• Experience suppo rt ing project operations, analytics teams, fraud programs, business operations, reporting activities, or technical documentation.
• Strong organizational, attention to detail, verbal communication, and written communication skills.
• Ability and willingness to work onsite at the client location in Lanham, Maryland five (5) days per week.

What Would Be Nice To Have:

• Experience suppo rt ing fraud analytics programs, business operations, reporting activities, project coordination, investigations suppo rt , or federal consulting environments.
• Experience suppo rt ing data preparation, data quality review, reporting, project tracking, or analytical work products.
• Experience using Microsoft Office products, SQL, reporting tools , or analytics tools such as Python , Power BI, Tableau, or similar technologies.
• Experience developing dashboards, trackers, or visualizations using Power BI, Tableau, Spotfire, Microsoft Excel, or similar tools.
• Experience suppo rt ing research, documentation, recurring reporting, stakeholder coordination, or technical writing.
• Familiarity with Agile delivery methodologies, collaborative development environments, and federal consulting environments.
• Candidate currently possesses an active Internal Revenue Service (IRS) Moderate Background Investigation clearance or has held one within the last six (6) months.

What We Offer:

• Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
• Transit and Parking Commuter Benefits
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Eve