Support Specialist

Sioux Center Health; Sioux Falls (SD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO from day 1

Employer retirement matching up to 5%

Career development and mentorship

Job summary

Avera McKennan Hospital is hiring for an office support role responsible for clerical tasks, data generation, scheduling, and assisting leadership, staff, patients and clients to ensure efficient department operation.

You will manage calls, maintain document organization, and collaborate with leaders to support efficient operations; strong communication and computer skills, plus the ability to work rotating shifts, are essential. Benefits include PTO and retirement contributions.

Qualifications

• Must be able to work the hours specified, including rotating days/evenings/nights/weekends/holidays.
• Excellent communication and listening skills with the ability to interact with staff, patients and leadership.

Responsibilities

• Scheduling, filing, generating and presenting data, message response and project support.
• Ensure and maintain organization of documents, processes and other materials.
• Answer and address phone calls and other messages, routing appropriately if needed.
• Clear collaboration with leader and staff to support efficient operations.
• Support and maintain a professional business atmosphere within work areas assigned.

Skills

Call center skills

Computer skills

Education

High School or GED Equivalent

Associate's

Job description

Work Shift

Rotating days/evenings/nights/weekends/holidays (United States of America)

Location

Avera McKennan Hospital

Worker Type

Regular

Work Shift

Rotating days/evenings/nights/weekends/holidays (United States of America)

Pay Range

The pay range for this position is listed below. Actual pay rate dependent upon experience.

$18.00 - $23.25

Position Highlights

• Monday- Friday shifts 7:00am-7:30pm, 10:00am-10:30pm; 72 hours 2 weeks
• Every 3rd weekend/holiday
• (3 x12 per week)
• Call center and computer skills a must!

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Accountable for performing a variety of clerical tasks, providing support to leadership, staff, patients and/or clients to ensure efficient operation of the department.

What You Will Do

• Responsible for a variety of clerical tasks including but not limited to scheduling, filing, generating and/or presenting data, message response and project support.
• Ensure and maintain organization of documents, processes and other materials.
• Answer and address phone calls and other messages, routing appropriately if needed.
• Clear collaboration with leader and staff to support efficient operations.
• Support and maintain a professional business atmosphere within work areas assigned.

Essential Qualifications

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

Required Education, License/Certification, Or Work Experience

• High School or GED Equivalent

Preferred Education, License/Certification, Or Work Experience

• Associate's
• 1-3 years Office support or administrative work.

Expectations and Standards

• Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera's values of compassion, hospitality, and stewardship.
• Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement
• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to [e-mail].