Support Services Technician

LifeNet Health; Virginia Beach, Northern (VA, KY); Hybrid; USD 23,000 - 31,000; Full time

Benefits offered by this job

Profit sharing

403(b) plan

Parental leave

Flexible work

Tuition reimbursement

Career development

Wellness program

EAP

Job summary

LifeNet Health is seeking a dedicated Support Services Technician to join our team. This role supports all local LifeNet facilities with package deliveries, supplies, and transport equipment, helping ensure efficient operations and timely service.

Key duties include handling shipments, operating forklifts and other equipment, and organizing inventory. Strong teamwork and communication skills are essential in a collaborative, mission-driven environment.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license and ability to meet LifeNet Health’s minimum driving requirements.
• Two years of warehouse, storeroom or logistics experience.

Responsibilities

• Performs general support activities such as moving equipment and furniture, shipping UPS packages and minor grounds inspections.
• Safely operates assigned trucks, vans, forklifts, pallet jacks and other equipment for storage and transportation of supplies and equipment between all LifeNet facilities.
• Fulfills support requests upon receipt and ensures timely delivery of interdepartmental mail, personal packages, supplies and unprocessed human tissue shipments.
• Unloads vehicles using forklift, hand truck and/or by hand then places items in the appropriate holding area for processing.
• Pulls inventory supplies for customer orders and prepares them for verification prior to delivery.
• Receives and documents all incoming shipments for tracking and delivery.

Skills

Team collaboration

Verbal and written communication

Education

High School Diploma or GED

Job description

ABOUT THIS JOB

Location: Concert

Department: Support Services

Schedule: Full-Time | Monday-Friday (7:00AM-3:45PM)

Clinical Status: Non-Clinical

HOW YOU’LL MAKE AN IMPACT

As a Support Services Technician, you’ll play a vital role in advancing our mission. In this position, you’ll be responsible for routine support services for all local LifeNet facilities, including package deliveries, supplies & transport equipment. You will also provide general support services to fulfill special customer requests.

Your work will have purpose every single day, contributing directly to life-changing outcomes.

WHAT YOU’LL DO

• Performs general support activities such as moving equipment and furniture, shipping UPS packages and minor grounds inspections.
• Safely operates assigned trucks, vans, forklifts, pallet jacks and other equipment for storage and transportation of supplies and equipment between all LifeNet facilities.
• Fulfills support requests upon receipt and ensures timely delivery of interdepartmental mail, personal packages, supplies and unprocessed human tissue shipments.
• Unloads vehicles using forklift, hand truck and/or by hand then places items in the appropriate holding area for processing.
• Pulls inventory supplies for customer orders and prepares them for verification prior to delivery.
• Receives and documents all incoming shipments for tracking and delivery.
• Performs initial inspection and storage of incoming unprocessed donor
• Stocks and rotates all supplies in accordance with prescribed inventory storage methods.

WHAT YOU’LL BRING

Minimum Requirements:

• High School Diploma or GED
• Valid Driver’s License and meets LifeNet Health’s minimum driving requirements for company related driving
• Two (2) years of warehouse, storeroom or logistics experience

Preferred Experience/Skills/Certifications:

• Certified Forklift Operator preferred

Key Knowledge, Skills, & Abilities:

• Able to work collaboratively in a team environment
• Able to effectively communicate verbally and in writing

WHY JOIN LIFENET HEALTH

When you join LifeNet Health, you're not just taking a job, you’ll be joining a mission-driven community dedicated to making a global impact through regenerative medicine. You’ll be part of a workplace that values authenticity, collaboration, and the drive to make a difference.

We recognize that great work happens when people feel supported. That’s why our total rewards package is designed to help you thrive both professionally and personally.

Here’s how we support YOU:

• Affordable Medical, Dental, and Vision Coverage- Comprehensive care that won’t break the bank.
• Profit Sharing Plan- Share in the success you help create.
• 403(b) Retirement Plan- Invest in your future with confidence.
• Paid Parental Leave- 6 weeks to bond with your newest family member.
• Corporate Sponsored Events- Celebrate milestones and build connections.
• Generous Paid Time Off- Because balance matters:
  • 18 vacation days (based on position, tenure, and state laws)
  • 9 sick days (subject to local and state regulations)
  • 9 holidays (7 standard + 2 floating)
• Flexible Work Program- For approved roles, how and where you perform best.
• Tuition reimbursement- We invest in your growth and education.
• Career & Leadership Development- Expand your impact and potential.
• Wellness Program- Prioritize your health with holistic resources.
• Employee Assistance Program (EAP)- Support for you and your household.
• Incredible teammates- Collaborate with passionate, dedicated professionals.

Note: All benefits are subject to eligibility requirements and may be modified at any time, with or without notice, unless otherwise required by law. This job posting does not constitute an employment contract and does not alter the “at-will” nature of employment at LifeNet Health.

COMPENSATION

Salary Range: $16.83 to $22.44 / hourly

Final compensation will be based on factors such as geographic location, qualifications, and prior relevant experience. The pay range for this position is $16.83 hourly (entry level qualifications) to $22.44 hourly (experienced in this role). Actual compensation may be higher based on the successful candidate’s knowledge and relevant experience.

EQUAL OPPORTUNITY EMPLOYER

LifeNet Health is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status.

As part of our commitment to safety, we maintain a drug-free workplace and conduct pre-employment substance abuse screening.