SUPPORT SERVICES SPECIALIST

Army National Guard Units

Colchester (VT)

On-site

USD 63,000 - 82,000

Full time

3 days ago

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Job summary

The Vermont Army National Guard Units seeks a Support Services Specialist to manage records and information resources, provide training, and implement policy across the installation and state.

You will oversee FOIA/PA programs, coordinate privacy requests, and support printing and publications operations, ensuring compliance with NARA, DOD, and DA requirements.

Qualifications

Experience in records management and information governance.
Ability to plan, train and coordinate records programs.
Familiarity with FOIA/Privacy Act program management.

Responsibilities

Supports official records and information management programs; trains staff and units.
Serves as Records Manager for automated archive records system; ensures compliance with policies.
Oversees FOIA/PA program management and publishing/printing program.

Skills

Records management

Information governance

Training & briefing

Education

Graduate education in public/administration or related field

Job description

Hiring Agency: Army National Guard Units

THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION. This National Guard position is for a Support Services Specialist, Position Description Number D1595P02 and is part of the Information Management /J6 of the Vermont Army National Guard.

Key Responsibilities

DUTIES AND RESPONSIBILITIES: 1. Records Management-Supports official records and information management programs and initiatives. Controls, organizes, guides, and trains the force to achieve Activity information resource goals and objectives. Implements records management objectives and goals, policies, and requirements to accomplish tasks. Executes various higher headquarters directives.

Conducts studies, resolves problems, and provides advice and assistance to Activity organizations for both automated and manual record-keeping systems. a. Implements records management with directorates and units within the installation and/or state. Coordinates with subject matter authorities/experts and records coordinators to ensure process is fully integrated with the organization's records management program.

Acts as a Records Manager for the agency's automated archive records management system, with organization-wide responsibility for ensuring the creation and preservation of official mission records throughout the installation and/or state. Reviews and approves agency file plans for installation and/or state, ensuring compliance with and enforcement of National Archives and Records Administration (NARA), Dept. of Defense (DOD), and Dept. of Army (DA) policies and rules governing management information requirements under the Army records management system. b. Conducts and/or facilitates specialized training sessions and briefings on records/information management. Provides technical assistance to staff elements, units and activities with regard to establishment and operation of records systems. Executes initial training for newly appointed records coordinators and annual refresher training thereafter.

Executes training programs covering the military correspondence preparation and management. Performs records management studies or surveys as needed. Gathers and compiles information and statistical data in assigned special projects. c. Freedom of Information Act / Privacy Act Program Management. Serves as the installation and/or state Privacy Act Officer and FOIA Officer.

Develops policies and procedures necessary for the effective administration of the Freedom of Information/Privacy Act (FOIA/PA) Program. Ensures compliance with state and federal laws. Coordinates FOIA/PA requests with the installation and/or state Judge Advocate General (JAG) for a legal determination regarding releasable information.

2. Executes plans, policies, and objectives for automated records management program administration.

Recommends updates to policies and procedures to ensure compliance with established/approved/implemented directives. Provides technical advice to management on maintenance and disposition of records. Establishes necessary operating procedures to effectively control records created within the organization. a. Identifies areas of improvement based on policy issuance, higher-level directives, and new initiatives.

Controls and disseminates key documents, ensuring changes/current revision status of documents are identified. Coordinates with proponents to establish schedules for review, notifying directorates and archiving rescinded documents according to relevant policy and resolving all problems/issues related to records and information management within the Activity and in support of higher HQs. Develops recommendations for improving these records systems. b.

Conducts studies of installation and/or state to validate essential business operations processes performed, with a specific focus on information technology (IT) solutions and applications relative to electronic records management. Interfaces with personnel within the same organization, local users, NGB, other agencies, and vendors in resolution of problems, recommendation of database application changes and system upgrading or enhancements.

Provides interpretations of limited and/or conflicting regulations and guidance concerning database management and coordinates with appropriate personnel concerning the resolution of problem areas encountered. 3. PRINTING AND PUBLICATIONS MANAGEMENT: Serves as an Assistant Printing and Publications Control Officer, responsible for providing guidance and input in order to carry out the provisions of the installation and/or state Publishing and Printing Program. a.

Assists in leading the installation and/or state Printing and Reproduction Program and/or Facility. Assists in the management of an electronic publishing facility as required. Serves as a point of contact for office and units who must meet printing and publishing requirements through outside agencies. Implements state-wide policy for print management. Provides input for budget estimates for printing operations. **REFER TO PD FOR FULL LIST OF DUTIES/RESPONSIBILITIES**

Requirements & Education

You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html Graduate Education: Major study -- public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled. For some positions in this series graduate education may not provide the knowledge and skills needed to perform the duties of the position.

Specialized experience may be required for such positions. 2 years or a master's or equivalent graduate degree is creditable for the GS-09 level.

Which agency is hiring for this position?

This position is with Army National Guard Units, Department of the Army.

What is the salary for this position?

The posted pay range is $62982 – $81882/yr.

What security clearance is required?

This position requires a Secret security clearance.

What is the application deadline?

Applications close on 2026-10-31.

Who is eligible to apply?

This position is open under the 'Nguard' hiring path.