Support Services Representative

Conifer Health Solutions; Lebanon (NH); On-site; USD 32,000 - 40,000; Full time

Job summary

Conifer Health Solutions in Lebanon, NH is seeking a clerical support professional to handle medical records requests, EOBs, UB92s, and itemized statements for internal and external entities.

The role emphasizes data entry, MS Word, Excel, Outlook, strong communication, and the ability to work in a fast-paced office; HS diploma required; 0-3 years in a business office. Office environment.

Qualifications

• High school diploma or equivalent.
• 0-3 years business office or related experience.
• Strong interpersonal, verbal and written communication skills.

Responsibilities

• Processes requests for medical records, EOBs, UB92s, and itemized statements to designated business unit contact.
• Performs clerical duties such as sorting correspondence, filing, photocopying, scanning, indexing documents; mail printing, tracking and distribution.
• Other duties as assigned by Management.

Skills

MS Word

Excel

Outlook

Data entry

10-key by touch

Verbal communication

Written communication

Prioritization

Education

High school diploma or equivalent

Job description

Job Summary

Responsible for providing clerical support services in addition to providing medical records, EOBs, UB92s and itemized statements to external and internal entities.

Essential Duties And Responsibilities

• Processes requests for medical records, EOBs, UB92s, and itemized statements to designated business unit contact.
• Performs various clerical duties such as sorting correspondence, filing, photocopying, scanning, indexing documents. Also mail printing, tracking and distribution.
• Other duties as assigned by Management.

Vaccinations and Screenings

Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

Knowledge, Skills, Abilities

• Computer knowledge: MS Word, Excel, and Outlook.
• Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills.
• Ability to work in fast pace environment.
• Must have demonstrated an ability to learn within a short period of time.
• Ability to prioritize and manage multiple tasks.
• Knowledge of healthcare terminology.
• Customer Service skills.
• Ability to research and work independently.
• Data Entry and 10-key by touch.

Education / Experience

• High school diploma or equivalent.
• 0 - 3 years business office or related experience.

Physical Demands

• Ability to sit and work at a computer for extended periods of time.

Work Environment

• Office/Teamwork Environment.

Equal Employment Opportunity Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

E-Verify Participation

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify